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Primary Care Scheduling Coordinator

2 months ago

Columbia, South Carolina, United States Compass Health Network Full time
Job Summary

We are seeking a highly organized and detail-oriented Primary Care Scheduling Coordinator to join our team at Compass Health Network. As a Primary Care Scheduling Coordinator, you will play a critical role in ensuring the smooth operation of our medical office by scheduling appointments, managing patient flow, and providing exceptional customer service.

Key Responsibilities
  • Scheduling Appointments: Schedule new and returning patient appointments, ensuring that patients are seen in a timely manner and that schedules are optimized for maximum efficiency.
  • Patient Communication: Communicate with patients to confirm appointments, provide instructions, and answer questions in a professional and courteous manner.
  • Schedule Management: Manage and maintain accurate and up-to-date patient schedules, including cancellations, reschedules, and no-shows.
  • Insurance and Registration: Verify patient insurance information and update records as necessary, ensuring that patients are aware of any required paperwork or documentation.
  • Team Collaboration: Work closely with healthcare providers, nurses, and other staff members to ensure seamless communication and coordination of patient care.
  • Quality Assurance: Monitor and report on scheduling metrics, identifying areas for improvement and implementing changes to optimize scheduling processes.
Requirements
  • High School Diploma or Equivalent: Required.
  • 1-2 Years of Experience in Scheduling or Patient Access: Preferred.
  • Excellent Communication and Organizational Skills: Essential.
  • Ability to Work in a Fast-Paced Environment: Required.
  • Basic Computer Skills: Required.
What We Offer
  • Competitive Salary and Benefits: We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Ongoing Training and Development: We invest in our employees' growth and development, providing opportunities for training, education, and career advancement.
  • Diverse and Inclusive Work Environment: We value diversity and inclusion, creating a workplace that is welcoming and respectful to all employees.