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Weatherization Administrative Assistant

2 months ago

Tyler, Texas, United States Greater East Texas Community Action Program Full time
Job Summary

We are seeking a highly organized and detail-oriented Weatherization Administrative Assistant to join our team at the Greater East Texas Community Action Program. The successful candidate will be responsible for providing administrative support to our weatherization program, ensuring the smooth operation of our office, and providing excellent customer service to our clients.

Key Responsibilities
  • Organize and maintain accurate and up-to-date files and records
  • Process weatherization applications and ensure timely completion of tasks
  • Input client information into our database and maintain accurate records
  • Prepare denial letters and other correspondence as needed
  • Answer phone calls and respond to client inquiries in a professional and courteous manner
  • Schedule assessors and ensure timely completion of assessments
  • Complete reports and other documentation as required
Requirements
  • High school diploma or equivalent required
  • Excellent organizational and communication skills
  • Ability to work independently and as part of a team
  • Intermediate reading and writing skills
  • Ability to prioritize multiple tasks and manage time effectively
Work Environment

The Weatherization Administrative Assistant will work in a fast-paced office environment, interacting with clients, staff, and other stakeholders. The successful candidate will be able to work effectively in a team environment and provide excellent customer service to our clients.

Physical and Mental Requirements
  • Occasional bending, stooping, or lifting up to 50 lbs. required
  • Ability to climb stairs
  • Regular repetitive motion with hands, computer keyboarding, phone, filing
  • Regular sitting, working at computer keyboard and desk, standing to file misc. documents in filing cabinet