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Retail and Rental Department Head

2 months ago

Kirkwood, Missouri, United States Vail Resorts Full time

Job Summary:

Vail Resorts is seeking a highly skilled and experienced Rental Operations Manager to oversee the day-to-day operations of our ski and snowboard rental department. This is a key leadership role that requires a strong understanding of retail and rental operations, as well as excellent management and communication skills.

Key Responsibilities:

  • Oversee all aspects of rental operations, including inventory management, staff supervision, and customer service.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Manage a team of rental staff, including hiring, training, and coaching.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.
  • Monitor and analyze sales data to identify trends and opportunities for improvement.
  • Develop and implement plans to improve operational efficiency and reduce costs.
  • Ensure compliance with company policies and procedures.

Requirements:

  • Minimum 2 years of leadership experience in a retail or rental environment.
  • 2 years of experience in a management role, preferably in a resort or hospitality setting.
  • Knowledge and passion for snowsports.
  • Bachelor's degree preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.