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Sales Associate

2 months ago

Kirkwood, Missouri, United States Hand and Stone Massage and Facial Spa Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Hand and Stone Massage and Facial Spa. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our spa services, and achieving sales goals.

Key Responsibilities
  • Provide outstanding customer service to all clients, ensuring a positive experience and exceeding their expectations.
  • Promote our spa services, including massages, facials, and hair removal treatments, to increase sales and revenue.
  • Meet or exceed sales targets, including membership conversion, booking efficiency, call conversion, and gift card sales.
  • Communicate effectively with the Service Provider team to maximize appointment bookings and ensure seamless customer experiences.
What We Offer
  • A competitive compensation package, including a base hourly rate and uncapped commission structure on membership sales.
  • A comprehensive benefits package, including 401(k) options with 5% company matching, paid training, and product and service discounts.
  • Opportunities for professional growth and advancement, with a focus on promoting from within.
Requirements
  • Excellent communication and interpersonal skills, with a strong ability to build rapport with clients and colleagues.
  • A proven track record of providing exceptional customer service and achieving sales goals in a retail or service-oriented environment.
  • Flexibility to work a varied schedule, including weekends, daytime, evening, and holiday hours.
About Us

Hand and Stone Massage and Facial Spa is a national franchise with over 500 locations across the country. We are a growth-focused franchisee, operating 58 locations across 8 states. Our company culture is centered around providing a world-class experience for our clients and prioritizing the well-being of our team members.