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Senior Creative Operations Manager

1 month ago

Menlo Park, California, United States Robinhood Full time
About the Role

We are seeking a highly skilled and experienced Creative Operations Manager to join our team at Robinhood. As a key member of our marketing operations team, you will be responsible for leading all aspects of creative operations across our marketing, production, and creative workflows.

Key Responsibilities
  • Partner with marketing ops, production, and creative teams to ensure the right creative resources are available to support our roadmap.
  • Lead and manage the process for onboarding and offboarding freelance creatives and proactively solving for creative needs and resourcing gaps.
  • Oversee intake and project setup of all briefs in Wrike, our project management tool, and ensure that the project management system is up to date with resourcing and schedule changes.
  • Partner with production, creative, and marketing ops to open and track budget line-items and tasks.
  • Lead the process to onboard a Digital Asset Management (DAM) system for global distribution and archiving.
  • Drive collaboration and communication cross-functionally to ensure creative delivery is aligned with set timelines and briefs; manage creative resourcing and ensure the team is aligned to priorities, timeframes, and overall brief.
  • Accelerate team efficiency by improving creative processes, developing workflows, tools, documentation frameworks, asset management systems, and resourcing strategies that help the creative and production team build new solutions or advise principled risk-taking.
Requirements
  • Proven experience in managing complex projects and workflows within a fast-paced, cross-functional environment creative agency.
  • Strong communication skills to streamline interactions across multiple departments.
  • Process-minded with the ability to self-teach new programs, apps, workflows, and standard processes.
  • Great teammate who invites straightforward feedback and is ready to implement it.
  • Proactive with the ability to look ahead and plan strategies to manage workload effectively.
  • Keen eye for detail, from punctuation and grammar to product naming conventions.
  • Positive and collaborative with a focus on employee growth and engagement.
  • Flexible and goal-oriented with the ability to adapt in a fast-paced environment with changing objectives.
What We Offer
  • Market competitive and pay equity-focused compensation structure.
  • 100% paid health insurance for employees with 90% coverage for dependents.
  • Annual lifestyle wallet for personal wellness, learning, and development.
  • Lifetime maximum benefit for family forming and fertility benefits.
  • Dedicated mental health support for employees and eligible dependents.
  • Generous time away including company holidays, paid time off, sick time, parental leave, and more.
  • Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits.