Senior Business Transformation Manager
4 weeks ago
Genesys Cloud Services, Inc. is seeking a seasoned Senior Business Transformation Manager to spearhead our enterprise-wide transformation initiatives.
This pivotal role will shape the company's future by implementing innovative solutions, fostering a culture of continuous improvement, and ensuring alignment with our strategic goals.
The ideal candidate will possess a strong background in coordinating Go-To-Market strategies and Sales Operations, with a proven track record of leading large-scale transformation projects.
Key responsibilities include:
- Managing the full lifecycle of transformation projects from ideation through implementation
- Ensuring initiatives are delivered on time, within scope, and within budget while meeting or exceeding business objectives
- Building and maintaining strong relationships with senior leaders and stakeholders across the organization
- Communicating complex transformation strategies and updates clearly and effectively to all stakeholders
- Applying advanced process improvement methodologies to enhance operational efficiency and effectiveness
The successful candidate will have a minimum of 8 years of relevant experience in leading large-scale transformation initiatives, with a strong background in the coordination of GTM strategies and Sales Operations.
They will also possess a track record of leading large, transformational projects, with a proven ability to take ownership of the initiative, troubleshoot complex issues, build strong relationships across all levels of the organization, and solicit/gain support inside and outside of the Business Transformation team.
Experience working with third-party consultants and managing vendor relationships is highly desired.
Advanced process improvement skills, with a track record of driving operational excellence, are also essential.
The ideal candidate will be a strategic leader with a passion for driving organizational change and transformation, and will be able to communicate complex ideas clearly and effectively to all stakeholders.
Genesys Cloud Services, Inc. offers a competitive compensation package, including medical, dental, and vision insurance, flexible work schedules, and work-from-home opportunities.
We are an equal opportunity employer and welcome applications from diverse candidates.
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