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Service Advisor Assistant

2 months ago

Bethesda, Maryland, United States Chevy Chase Acura Full time

About Chevy Chase Acura:

At Chevy Chase Acura, we pride ourselves on being a premier automotive dealership dedicated to excellence in customer service. We are currently seeking a motivated and enthusiastic Assistant Service Advisor to enhance our service team.

Position Overview:

The Assistant Service Advisor is integral to the smooth operation of our service department, providing vital support to Service Advisors. This role involves managing customer interactions, including phone communications and in-person greetings, ensuring a seamless service experience.

Essential Qualifications:

  • Possession of a valid driver's license
  • Excellent communication and interpersonal abilities
  • Prior experience in a customer-facing role

Core Responsibilities:

  • Handle incoming calls and assist clients with their service inquiries
  • Welcome customers warmly and professionally upon arrival
  • Suggest additional services based on vehicle assessments
  • Facilitate clear communication between customers and technicians
  • Uphold the highest standards of customer service throughout the service process

Work Environment:

  • Full-time position with a structured work schedule

We are committed to fostering an inclusive workplace and welcome candidates who are team-oriented and possess a positive outlook.