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Patient Services Coordinator

2 months ago

Fremont, California, United States Kaiser Permanente Full time
Position Overview

As a Patient Services Coordinator, you will play a vital role in the healthcare experience by providing exceptional service to our patients.

Key Responsibilities
  • Welcome and Assist Patients: Greet patients warmly upon arrival and guide them through the check-in process.
  • Health Plan Knowledge: Utilize your understanding of various health plan coverage types, including traditional and deductible options, to assist patients effectively.
  • Check-In Procedures: Ensure a smooth check-in experience by adhering to established policies and utilizing the necessary systems.
Qualifications

The ideal candidate will possess a strong background in customer service, particularly within the healthcare sector, and demonstrate a commitment to enhancing patient satisfaction.