Patient Service Coordinator

4 weeks ago


Fremont, California, United States PhyNet Dermatology LLC Full time
Job Title: Patient Service Representative

At PhyNet Dermatology LLC, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our healthcare team, you will play a vital role in ensuring that our patients receive exceptional care and service.

Key Responsibilities:
  • Patient Interaction: Provide warm and professional greetings to patients, efficiently handle patient registration and appointment scheduling, and ensure all interactions are conducted with a high level of customer service.
  • Clinical Call Management: Triage and route clinical calls accurately to the appropriate departments or personnel, ensuring prompt and precise responses to patient inquiries.
  • Documentation Support: Assist patients with completing necessary forms and paperwork, providing clear instructions and assistance as needed to ensure accuracy and completeness.
  • Facility Maintenance: Maintain a clean, organized, and welcoming work area and lobby at all times, ensuring a positive first impression for all patients and visitors.
  • Issue Resolution: Promptly escalate patient inquiries or issues to the appropriate resources, ensuring a high standard of service and patient satisfaction.
  • Productivity and Compliance: Achieve or exceed departmental productivity standards while maintaining a comprehensive understanding of billing processes and medical services provided by practitioners.
  • Referral Management: Accurately enter referral information into the system and manage patient records, including filing and retrieving medical charts as necessary, ensuring all information is up-to-date and accessible.
  • Dependability: Demonstrate consistent attendance and punctuality, supporting the provision of uninterrupted patient care and service.
Qualifications:
  • Education: High school diploma or equivalent.
  • Experience: 0-1 year of customer service experience in a call center, healthcare, or retail environment is preferred.
  • Skills: Proficient in collecting patient payments at the time of service, computer literate with the ability to navigate multiple systems simultaneously, and proficiency in Microsoft Office applications is required.
Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job responsibilities.

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods. The role involves using hands to finger, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing stairs; balancing; stooping; kneeling; bending; crouching; or crawling.
  • The employee may occasionally need to lift, push, pull, and/or move up to 20 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Pay:

$22-$26/hr

Note: This job description is not exhaustive and may be updated or modified by the department supervisor to reflect the needs and changes in the operations of the practice.



  • Fremont, California, United States RadNet Full time

    Key Responsibilities:As a Patient Service Representative at RadNet, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth experience from registration to care. Your role will involve greeting and registering patients, obtaining and verifying insurance and patient information, collecting co-pays and...


  • Fremont, California, United States NorCal Imaging Centers Full time

    Job Title: Patient Service RepresentativeJob Summary: We are seeking a highly skilled Patient Service Representative to join our team at NorCal Imaging Centers. As a Patient Service Representative, you will be responsible for providing exceptional customer service to our patients, ensuring a positive experience from the moment they arrive at our facility.Key...


  • Fremont, California, United States PhyNet Dermatology LLC Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at PhyNet Dermatology LLC. As a key member of our healthcare team, you will play a pivotal role in ensuring that our patients receive exceptional care and service across multiple practices and facilities.Key ResponsibilitiesPatient Interaction: Welcome patients warmly...


  • Fremont, California, United States NorCal Imaging Centers Full time

    Job Title: Patient Service RepresentativeAt NorCal Imaging Centers, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients.Key Responsibilities:Register patients in a friendly and service-oriented manner.Obtain or verify proper...


  • Fremont, California, United States RadNet Full time

    Unlock Your Potential as a Patient Service Representative at RadNetAt RadNet, we're committed to delivering exceptional patient care and service. As a Patient Service Representative, you'll play a vital role in ensuring our patients receive the best possible experience.Key Responsibilities:Greet and Register Patients with a warm and welcoming smile, ensuring...

  • Intake Coordinator

    3 weeks ago


    Fremont, California, United States Onmycare Full time

    Job Title: Intake Coordinator - Patient Care SpecialistAt Onmycare, we are seeking a highly skilled Intake Coordinator - Patient Care Specialist to join our team. As a key member of our healthcare team, you will be responsible for facilitating the intake referral process, coordinating care with the interdisciplinary team, and ensuring seamless communication...


  • Fremont, California, United States PIVOT Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Account Coordinator to join our team at PIVOT. As a key member of our Service Operations team, you will be responsible for planning, directing, and coordinating activities to ensure the successful execution of service requests and projects.Key ResponsibilitiesEstablish and maintain...


  • Fremont, California, United States Premier Health Full time

    Job Summary:The Patient Care Technician/Health Unit Coordinator (PCT/HUC) is a multi-skilled individual who performs technical and clinical tasks/procedures under the supervision of the Registered Nurse and delegated in accordance with the Ohio Board of Nursing. The PCT/HUC is responsible for coordinating communication, data entry, and stocking/ordering of...


  • Fremont, California, United States Brookdale Senior Living Full time

    About the Role:We are seeking a skilled Dining Services Coordinator to join our team at Brookdale Senior Living. As a Dining Services Coordinator, you will be responsible for providing exceptional customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere.Responsibilities:Plan, direct, and coordinate...


  • Fremont, California, United States PIVOT Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Account Coordinator to join our team at PIVOT. In this role, you will be responsible for planning, directing, and coordinating activities for the Google Service account to ensure that goals or objectives are accomplished within prescribed time frames and cost parameters.Key...


  • Fremont, California, United States Pivot Interiors, Inc. Full time

    Job DescriptionSUMMARYAs a key member of the Pivot Interiors, Inc. team, the Service Account Coordinator will play a crucial role in ensuring the smooth operation of our service accounts. This position requires strong organizational and communication skills, as well as the ability to work independently and as part of a team.Key Responsibilities:Establish and...

  • Medical Assistant

    3 weeks ago


    Fremont, California, United States WASHINGTON TOWNSHIP MEDICAL FOUNDATION Full time

    Job Summary:Washington Township Medical Foundation is seeking a highly skilled Medical Assistant to join our team as a Patient Care Coordinator. As a Medical Assistant, you will play a vital role in providing exceptional patient care and ensuring a smooth clinical experience.Key Responsibilities:• Perform selected patient care duties, including collection...

  • Medical Assistant

    4 weeks ago


    Fremont, California, United States Washington Township Medical Foundation Full time

    Job SummaryWashington Township Medical Foundation is seeking a skilled Medical Assistant to join our team as a Patient Care Coordinator. In this role, you will be responsible for handling all back office preparation for patient care, ensuring a smooth and efficient experience for our patients.Key Responsibilities:Perform selected patient care duties,...

  • Clinical Assistant

    4 weeks ago


    Fremont, California, United States Trinity Health Full time

    Job Summary:The Clinical Assistant will play a vital role in creating a timely patient flow and providing a positive customer experience in our clinic. This individual will assist providers in delivering high-quality care and support the clinic's operations.Key Responsibilities:Recognize and assess urgent/emergency needs of patients and initiate appropriate...


  • Fremont, California, United States Alameda Health System Full time

    Job SummaryThe Senior Lead Environmental Services Coordinator plays a crucial role in ensuring the cleanliness and attractiveness of our hospital facilities. This position coordinates the work activities of the cleaning personnel, adjusting schedules as needed to ensure work is completed and hospital cleanliness is maintained.Key Responsibilities1....


  • Fremont, California, United States Kaiser Permanente Full time

    Job Summary:As a key member of the Kaiser Permanente team, the Patient Care Coordinator/Case Manager will play a vital role in coordinating patient transitions and discharge planning. This individual will work closely with physicians, staff, and non-Kaiser providers and facilities to ensure seamless care transitions. In conjunction with physicians, the...


  • Fremont, California, United States Kaiser Permanente Full time

    Job Summary: As a Patient Care Coordinator/Case Manager at Kaiser Permanente, you will play a crucial role in coordinating patient transitions and discharge planning. You will work closely with physicians, staff, and non-Kaiser providers to ensure seamless care transitions. Your responsibilities will include developing plans of care and discharge plans,...


  • Fremont, California, United States Kaiser Permanente Full time

    Job Summary:As a Patient Care Coordinator/Case Manager, you will play a critical role in coordinating patient transitions and discharge planning at Fremont Hospital. You will work closely with physicians, staff, and non-Kaiser providers to ensure seamless care transitions. Your responsibilities will include developing plans of care and discharge plans,...


  • Fremont, California, United States Kaiser Permanente Full time

    Key Responsibilities:Provide exceptional patient service by greeting and assisting patients in a timely and professional manner.Utilize knowledge of Health Plan coverage types to ensure accurate and efficient check-in processes.Operate check-in systems to facilitate patient registration and appointment scheduling.Requirements:Working knowledge of Health Plan...


  • Fremont, California, United States Kaiser Permanente Full time

    Job Summary:As a key member of the Kaiser Permanente team, the Patient Care Coordinator/Case Manager will play a vital role in coordinating patient transitions and discharge planning. This involves working closely with physicians, staff, and non-Kaiser providers and facilities to ensure seamless care transitions. The ideal candidate will have a strong...