Patient Service Ambassador

4 weeks ago


Fremont, California, United States RadNet Full time
Unlock Your Potential as a Patient Service Representative at RadNet

At RadNet, we're committed to delivering exceptional patient care and service. As a Patient Service Representative, you'll play a vital role in ensuring our patients receive the best possible experience.

Key Responsibilities:
  • Greet and Register Patients with a warm and welcoming smile, ensuring a positive first impression.
  • Verify Insurance and Patient Information accurately and efficiently, ensuring all necessary documentation is complete.
  • Collect and Log Co-Pays and Fees with precision and attention to detail.
  • Answer and Transfer Calls with professionalism and courtesy, providing timely assistance to our patients and staff.
  • Schedule and Coordinate Appointments with ease, ensuring seamless communication with our back-office staff.
  • Provide Patient Orientation with clarity and compassion, ensuring our patients feel informed and supported throughout their visit.
What We're Looking For:
  • Strong Customer Service Skills with a passion for delivering exceptional experiences.
  • Effective Communication and Interpersonal Skills with the ability to work collaboratively with patients, staff, and colleagues.
  • Ability to Prioritize and Manage Multiple Tasks with a structured approach and attention to detail.
Requirements:
  • High School Diploma or Equivalent with a strong foundation in basic math and computer skills.
  • Intermediate to Advanced Computer Skills with experience in medical terminology and office software.
  • Strong Multitasking and Communication Skills with a focus on delivering exceptional customer service.

At RadNet, we're dedicated to creating a work environment that's supportive, inclusive, and empowering. If you're passionate about delivering exceptional patient care and service, we encourage you to apply for this exciting opportunity.



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