Dutch Language Customer Support Representative

4 weeks ago


Irvine, California, United States Marquee Staffing - OC Full time
Job Title: Dutch-Speaking Customer Support

We are seeking a highly skilled and customer-focused Dutch-speaking customer support representative to join our team at Marquee Staffing - OC.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to provide top-notch support to our clients.

Key Responsibilities:

  • Provide technical support to customers via phone and email.
  • Assist customers with setup and use of mobile applications for iOS and Android.
  • Educate customers on the setup and use of their mobile app.
  • Escalate calls to other team members when needed.
  • Document each call in a case ticketing system.

Requirements:

  • Fluency in Dutch, including reading and writing.
  • Customer-friendly attitude and excellent customer service skills.
  • Technical aptitude to learn and follow instructions.
  • Strong working knowledge of Apple iOS and Android.
  • Excellent problem-solving ability.
  • Strong attention to detail.
  • Ability to research solutions and work independently on tasks.
  • Home Wi-Fi required - monthly stipend.
  • Demonstrated ability to work in teams and individually with minimal supervision.
  • Good documentation skills.
  • This role will be 100% remote.
  • Dept Operates 24/7 - 365 days.
  • Laptop and headset provided.

Education: High School Diploma or GED.

Marquee Staffing - OC is a leading staffing agency providing temporary, contract, contract-to-hire, and direct placement services to a diverse set of clients. We are committed to delivering winning candidates and job opportunities to our clients and candidates alike.

Apply with us today to join our team of dedicated professionals and take the first step towards a rewarding career.



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