Senior Financial Services Professional

4 days ago


Salem, Oregon, United States Bank of America Full time
Job Summary

We are seeking a highly skilled and motivated Senior Financial Services Professional to join our team at Bank of America. As a key member of our financial center, you will be responsible for providing exceptional client service and building strong relationships with our clients.

Key Responsibilities
  • Partner with teams to provide financial center clients with consumer and small business solutions, services, and strategies.
  • Assist, educate, and train clients on conducting simple transactions through self-service technologies.
  • Leverage available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy.
  • Adhere to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping.
  • Manage client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements.
Requirements
  • Active Listening
  • Business Acumen
  • Customer and Client Focus
  • Oral Communications
  • Problem Solving
  • Account Management
  • Client Experience Branding
  • Client Management
  • Client Solutions Advisory
  • Relationship Building
  • Business Development
  • Pipeline Management
  • Prospecting
  • Referral Identification
  • Referral Management
Education and Experience

High School Diploma / GED / Secondary School or equivalent

Work Environment

1st shift (United States of America)

Equal Employment Opportunity

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.



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