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Food Service Attendant

2 months ago

Santa Cruz, California, United States Pyramid Global Hospitality Full time

We are seeking a highly motivated and customer-focused Room Service Associate to join our team at Pyramid Global Hospitality. As a Room Service Associate, you will be responsible for taking guests' orders over the phone and delivering food and beverages to guest rooms. Your primary goal will be to ensure accurate and timely delivery of orders, while providing exceptional customer service to our guests.

Key Responsibilities:

  • Take accurate and detailed orders from guests over the phone
  • Deliver food and beverages to guest rooms in a timely and efficient manner
  • Ensure that all orders are accurate and complete
  • Provide exceptional customer service to guests, responding to their needs and concerns in a professional and courteous manner
  • Work effectively as part of a team to ensure seamless delivery of orders

Requirements:

  • High school diploma or equivalent required
  • Previous experience in food service or customer-facing role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Physical ability to lift and carry food and beverages

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment