Customer Service Ambassador

1 week ago


Phoenix, Arizona, United States Get Glowing Full time
Job Overview

As a Customer Service Representative at Get Glowing, you will be the first point of contact for our customers, providing exceptional support and ensuring their satisfaction with our products and services.

Key Responsibilities
  • Provide timely and effective support to customers through various channels, including phone, email, and chat.
  • Respond to customer inquiries and resolve complaints in a professional and empathetic manner.
  • Communicate with customers to understand their needs and provide solutions that meet their expectations.
  • Process orders, forms, and requests in a timely and accurate manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with colleagues to ensure seamless customer support and service delivery.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Knowledge of our products and services, with a willingness to learn and stay up-to-date.
  • Empathy and patience when dealing with customer complaints and issues.
Benefits
  • Medical/Prescription Insurance
  • 401-K
  • Flexible Spending Account
  • Paid Time Off
  • Sick Days
  • Bereavement
  • Perfect Attendance
  • Jury Duty
  • Worker's Compensation


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