Customer Service Ambassador

5 days ago


Phoenix, Arizona, United States David's Bridal Full time
Job Description

**Job Title:** Customer Service Ambassador

**Job Summary:** We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our retail team, you will be responsible for delivering exceptional customer service experiences, ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Provide personalized and attentive service to all customers, ensuring a positive and memorable experience.
  • Utilize knowledge of our products and services to make informed recommendations and resolve customer inquiries.
  • Maintain a high level of product knowledge, staying up-to-date on new arrivals, promotions, and sales.
  • Collaborate with colleagues to achieve sales goals and drive business results.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping environment.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Assist with inventory management, including receiving, processing, and stocking merchandise.
  • Support sales promotions and events, contributing to a dynamic and engaging store atmosphere.
  • Perform other duties as assigned to ensure the smooth operation of the store.

Requirements:

  • High school diploma or equivalent required; 1-2 years of retail experience preferred.
  • Excellent communication and interpersonal skills, with a strong ability to work with diverse customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Physical ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.

Benefits:

  • Competitive hourly rate ($13.85 - $14.70)
  • Team bonus and rewards program
  • Dayforce Wallet - Get Paid Early
  • Generous team member discount
  • Vision care and supplemental insurance options
  • 401K program and identity theft protection discounts
  • Pet insurance and mobile discounts

About Us:

At David's Bridal, we are committed to creating a culture of diversity, equity, and inclusion. We strive to build a workforce that reflects the diversity of our customers and communities. Our mission is to empower our customers and employees to stay true to their dreams and find the perfect fit - whether that's a wedding dress or a career.



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