Supply Chain Operations Leader

2 weeks ago


Romeoville Illinois, United States Jobs for Humanity Full time
Position Type:
Full-time
Type Of Hire:
Experienced (relevant combination of work and education)
Education Desired:
Bachelor's Degree in Business Management
Travel Percentage:
  • 10%

About the Role:
We are seeking a dynamic leader with exceptional customer relationship management skills to oversee a diverse team of 8-12 members. This team will consist of both onshore and offshore professionals who handle over 300 orders monthly for more than 1000 clients. The ideal candidate will possess outstanding negotiation abilities to enhance operational efficiency and vendor pricing.

Key Responsibilities:
  • Foster and maintain strong relationships between the organization and clients.
  • Proactively communicate to prevent escalations.
  • Set clear expectations with clients to ensure low-risk delivery.
  • Guide team members to enhance responsiveness to customer needs.
  • Monitor and address quality issues in processes or vendor products.
  • Drive operational efficiency through process improvements and technology integration.
  • Achieve or surpass Revenue and EBITDA targets.

Required Qualifications:
  • Exceptional leadership capabilities.
  • Strong negotiation skills in pricing and delivery.
  • Solid understanding of metrics that drive operational enhancements.
  • Excellent analytical skills.

Preferred Qualifications:
  • Experience in Secure Card manufacturing.

What We Offer:
At Jobs for Humanity, you will have the opportunity to learn, grow, and make a significant impact in your career.

Our Benefits Include:
  • A flexible and innovative work environment.
  • A diverse and collaborative workplace.
  • Resources for professional and personal development.
  • Opportunities to engage in volunteer work and support charitable initiatives.
  • Competitive salary and comprehensive benefits.

Privacy Statement:
Jobs for Humanity is committed to safeguarding the privacy and security of all personal information processed to provide services to our clients.

EEOC Statement:
Jobs for Humanity is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

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