Store Operations Manager

2 weeks ago


Waipahu, Hawaii, United States Gap Inc. Full time
About the Role

We are seeking a highly skilled General Manager to lead our store team in delivering a profitable business plan. As a key member of our leadership team, you will be responsible for driving sales growth, managing store budgets, and building highly productive teams.

Key Responsibilities
  • Analyze results, identify opportunities, and make decisions in collaboration with the leadership team to drive key performance indicators.
  • Drive profitable sales through forecasting and scheduling.
  • Manage store budget for daily operations in support of the P&L.
  • Build highly productive teams through sourcing, selecting, and developing people.
  • Accountable for team performance through coaching and feedback.
  • Teach and train to build capabilities.
  • Lead the implementation and execution of all Standard Operating Procedures and initiatives.
  • Create an inclusive environment.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Represent the brand and understand the competitors.
  • Promote community involvement.
  • Leverage OMNI to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.
Requirements
  • 3-5 years of retail experience leading others.
  • College degree or equivalent experience preferred.
  • Demonstrated ability to deliver results.
  • Ability to effectively communicate with customers and employees.
  • Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
  • Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays.
  • Ability to travel as required.
  • Business Acumen skills.
  • Established time management skills.
  • Strong planning and prioritization skills.
About Us

We are Gap Inc., a leading global retailer dedicated to delivering exceptional customer experiences. We are committed to building a diverse and inclusive workplace culture that values innovation, creativity, and teamwork.


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