Retail Sales Manager

1 week ago


Waipahu, Hawaii, United States Carters Full time
About Carter's

Carter's is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace.

Job Summary

The Sales Manager is responsible for upholding the Carter's mission, vision, and values to support a high-performing team that consistently delivers top-end results. In partnership with the store management team, the Sales Manager oversees the overall productivity for their store, driving financial results through exceptional store standards, execution of company strategies, and positive customer interaction.

Key Responsibilities
  • Support the management team in driving financial results through exceptional store standards, execution of company strategies, and positive customer interaction.
  • Regularly communicate employee concerns to the Store Manager for quick resolution.
  • Actively recruit and complete candidate application review to ensure open positions are filled timely.
  • Offer consistent, in-the-moment feedback to store team.
  • Recognize and reward exceptional performance to increase employee engagement.
  • Partner with Store Manager to address performance concerns of associates.
  • Maintain the Company standard of a neat, clean, and organized store.
  • Meet and demonstrate exceptional customer service behaviors and maintain high standards throughout the store.
  • Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow-through.
  • Assist store management with modifying schedules based on business climate to maximize sales and productivity.
  • Regularly communicate with Store Manager to discuss strengths, opportunities, and trends in business.
  • Support the planning and execution of store processes and merchandise placement in an efficient manner while following brand guidelines.
  • Support store team with Asset Protection through a consistent level of customer service, education, and operational controls.
  • Execute Company directives within timelines including visual, signage, markdowns, and sales promotions.
  • Ensure all company policies and procedures are followed per company standards.
Requirements
  • Minimum of 1 year in retail store management.
  • Basic computer skills.
  • Must be at least 18 years old.
  • Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
  • Scheduled working shifts range from 3-8 hours in length (applicable state laws apply).
  • $50 per hour based on experience and location.
Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.


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