Tech Services Specialist

1 week ago


Richardson, Texas, United States GEICO Full time
Job Title: Tech Services Specialist

GEICO is seeking a highly skilled and experienced Tech Services Specialist to join our Technical Field Engineering team. This role is critical in providing on-site technical support and maintenance across our regional offices.

Key Responsibilities:
  • Ensure timely and efficient resolution of technical issues in regional offices, including hardware, software, network, AV, and general system problems.
  • Support on-site installations, maintenance, and upgrades of Tech infrastructure and equipment.
  • Proactively monitor and analyze opportunities to improve technical support operations, identifying areas for improvement and supporting the implementation of corrective actions.
Project Management:
  • Hands-on support of technical projects, including office relocations, infrastructure upgrades, and new technology rollouts.
  • Collaborate with other departments and stakeholders to align technical support activities with overall business objectives.
  • Ensure projects are completed on time, within budget, and to the required standards.
Communication and Collaboration:
  • Act as a liaison between regional offices and the larger GEICO Tech organization, partnering with Org Change Management team to ensure clear communication and coordination of tech rollouts and changes.
  • Provide regular updates to management on chronic technical issues, project status, and opportunities to improve the associate tech experience.
Continuous Improvement and Innovation:
  • Stay up-to-date with the latest technology trends and advancements in field engineering.
  • Identify opportunities for process improvements, automation, and the implementation of new technologies to enhance service delivery and associate experience.
Requirements:
  • Bachelor's degree in Information Technology, Engineering, or a related field, or comparable experience.
  • At least 2 years of experience in hands-on technical support or a related discipline.
  • At least 2 years of experience in IT infrastructure, networking, AV, and/or systems support.
Preferred Qualifications:
  • Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
  • Project management certification (e.g., PMP) and IT certifications (e.g., CompTIA Network+, Microsoft Certified Systems Engineer) are a plus.
Benefits:
  • As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:
  • Premier Medical, Dental, and Vision Insurance with no waiting period**
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

GEICO is an equal employment opportunity employer and welcomes applications from diverse candidates. We reasonably accommodate qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company.



  • Richardson, Texas, United States GEICO Full time

    Job Title: Tech Services SpecialistGEICO is seeking a highly skilled and experienced Tech Services Specialist to join our Technical Field Engineering team. This role is crucial in providing on-site technical support and maintenance across our regional offices.Key Responsibilities:Ensure timely and efficient resolution of technical issues in regional offices,...


  • Richardson, Texas, United States Pro-Tech Staffing Services Full time

    Job SummaryWe are seeking a skilled Conformal Coating Operator to join our team at Pro-Tech Staffing Services. As a key member of our production team, you will be responsible for applying conformal coatings to electronic assemblies, ensuring high-quality results and meeting production deadlines.Key ResponsibilitiesApply conformal coatings to electronic...


  • Richardson, Texas, United States Pro-Tech Staffing Services Full time

    Job OverviewWe are looking for a talented Precision Coating Technician to join our team at Pro-Tech Staffing Services.Key ResponsibilitiesUtilize masking techniques to protect circuit board areas designated to remain free of conformal coating.Conduct thorough inspections of assemblies to verify adequate coating application.Oversee the maintenance of coating...


  • Richardson, Texas, United States TotalMed Staffing Full time

    Seeking a Skilled Echo Tech Technician for Travel AssignmentWe are currently seeking a highly skilled Echo Tech Technician to join our team for a travel assignment in Richardson, Texas. As a valued member of our team, you will have the opportunity to work with a variety of medical equipment and provide top-notch care to patients.Responsibilities:Operate and...


  • Richardson, Texas, United States VITALITY Senior Living Full time

    Personal Care Specialist OpportunityVitality Living is seeking a compassionate and dedicated Personal Care Specialist to join our team at Appletree Court. As a Personal Care Specialist, you will play a vital role in providing exceptional care and support to our residents, promoting their independence, dignity, and overall well-being.Key...


  • Richardson, Texas, United States Futran Tech Solutions Pvt. Ltd. Full time

    System Engineer at Futran Tech Solutions Pvt. Ltd.We are seeking a highly skilled System Engineer to join our team at Futran Tech Solutions Pvt. Ltd. in Richardson, TX. The ideal candidate will have 2+ years of experience in data center operations, with a strong understanding of cabling and rack elevation, network troubleshooting, and hardware system...


  • Richardson, Texas, United States Methodist Richardson Medical Center Full time

    Position OverviewThe Echo Imaging Specialist plays a crucial role in the assessment and diagnosis of cardiac conditions through advanced imaging techniques. This position is essential in providing high-quality patient care in various clinical settings.Certification RequirementsMandatory Certifications: BLS, ARDMS, CCI, RDCSJob SpecificationsPosition: Echo...


  • Richardson, Texas, United States Kelly Services, Inc. Full time

    Job Opportunity: Credentialing SpecialistKelly Professional & Industrial is seeking a skilled Credentialing Specialist to join our team in Richardson, TX. As a Credentialing Specialist, you will play a crucial role in ensuring the accuracy and completeness of medical records for our top client.Key Responsibilities:Verify and update medical records to ensure...


  • Richardson, Texas, United States Thermo Fisher Scientific Full time

    Thermo Fisher Scientific is a world leader in serving science, with a mission to enable customers to make the world healthier, cleaner, and safer. As a Technical Support Specialist III, you will play a critical role in delivering exceptional technical assistance to regional service teams, providing mentorship and feedback on diagnostic and test procedures,...


  • Richardson, Texas, United States Sonic Automotive Full time

    Job OverviewSonic Automotive is a leader in the automotive sector, committed to excellence in customer service and employee development. We pride ourselves on our values and the positive work environment we cultivate.Position Summary: The Service BDC Specialist plays a crucial role in managing service appointments for customers reaching out to the...


  • Richardson, Texas, United States Tex-AC & Heating Full time

    About the RoleWe are seeking a skilled and experienced HVAC Service Specialist to join our team at Tex-AC & Heating. In this role, you will be responsible for installing, servicing, and repairing heating and air conditioning systems in residential and commercial establishments.Key ResponsibilitiesSystem Installation and Repair: Install, service, or repair...

  • Service Desk Agent

    6 days ago


    Richardson, Texas, United States Zones Full time

    Job Title: Service Desk AgentAt Zones, we're seeking a highly skilled Service Desk Agent to join our team. As a Service Desk Agent, you will be the first point of contact for clients seeking support and assistance with their IT services.Key Responsibilities:Respond to incoming service requests via phone, email, and chat in a professional and courteous...


  • Richardson, Texas, United States Futran Tech Solutions Pvt. Ltd. Full time

    {"Job Title": "Human Resource I-9 Compliance Consultant", "Job Description": "Job Summary:Futran Tech Solutions Pvt. Ltd. is seeking a skilled Human Resource I-9 Compliance Consultant to oversee our HR-related compliance within the organization. This role is responsible for ensuring the company meets its legal requirements and maintaining knowledge of...


  • Richardson, Texas, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job Title: Human Resource I-9 Compliance ConsultantJob Summary:Futran Tech Solutions Pvt. Ltd. is seeking a highly skilled Human Resource I-9 Compliance Consultant to oversee our HR-related compliance within the organization. The successful candidate will be responsible for ensuring the company meets its legal requirements and maintaining knowledge of...


  • Richardson, Texas, United States Galen College of Nursing Full time

    Job SummaryGalen College of Nursing is seeking a dedicated and detail-oriented Registrar Service Specialist to join our team. As a key member of our academic support staff, you will play a critical role in ensuring the accuracy and confidentiality of student records.Key ResponsibilitiesProvide exceptional student service, ensuring the maintenance of accurate...


  • Richardson, Texas, United States AppleOne Full time

    Job OverviewWe are seeking a highly skilled individual for the position of Technical Service Specialist within a dynamic and employee-focused organization. This role involves both domestic and international travel, making it an exciting opportunity for those who enjoy exploring new places.Key ResponsibilitiesRespond to customer inquiries via calls and emails...


  • Richardson, Texas, United States Compass Group Careers Full time

    Job SummaryWe are seeking a highly skilled Catering Client Service Specialist to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional client service and ensuring seamless event execution.Key ResponsibilitiesProvide exceptional client service and support to clients and guestsCoordinate and execute catering...


  • Richardson, Texas, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled and experienced Catering Client Service Specialist to join our team at Compass Group, North America. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless experience for our guests.Key...


  • Richardson, Texas, United States Methodist Richardson Medical Center Full time

    Position OverviewThe Echo Imaging Specialist plays a vital role in the healthcare team, focusing on advanced echocardiographic techniques to support patient care.Certification RequirementsMandatory Certifications: BLS, ARDMS, CCI, RDCSJob SpecificationsPosition: Echo Tech | 4x10 DAYSContract Duration: 8 weeksFirst-Time Travelers: AcceptedExperience...


  • Richardson, Texas, United States Excel Home Health Services LLC Full time

    Position OverviewExcel Home Health Services LLC is seeking a dedicated Administrative Support Specialist to enhance our operational efficiency. While prior office experience is advantageous, it is not a strict requirement.Key Responsibilities:Demonstrate the ability to manage multiple tasks effectively.Exhibit strong organizational skills.Show reliability...