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Business Systems Analyst

1 month ago

Southfield, Michigan, United States Global Information Technology Full time
Job Summary:

As a Business Systems Analyst at Global Information Technology, you will play a critical role in reviewing, analyzing, and evaluating business systems and user needs. Your expertise will be essential in identifying opportunities for process improvement and implementing solutions that drive business value.

Key Responsibilities:

Triage user requests and tickets, assign priority and severity, and communicate effectively to all stakeholders.
Maintain and prioritize CRM inbox, ensuring timely resolution of issues and effective communication with stakeholders.
Collaborate with IT and business project teams to understand reporting and data warehousing requirements and propose solutions.
Document and provide knowledge transfer to the Enterprise Reporting Team for all solutions.

Requirements:

3 years of experience in business process reengineering and identifying new applications of technology to business problems.
Familiarity with industry standard technologies, business process mapping, and reengineering.
Ability to analyze, synthesize, and evaluate a variety of data for use in program development and analysis.
Experience in process improvement, project management, and data management.

What We Offer:

Opportunity to work with a dynamic team in a fast-paced environment.
Collaborative and supportive work environment.
Professional development opportunities to enhance your skills and knowledge.

How to Apply:

Interested candidates can send their updated resumes to us for consideration.