Housekeeping Supervisor

17 hours ago


Miami, United States The Elser Hotel & Residences Full time
Housekeeping Supervisor Job Description

The Elser Hotel & Residences is seeking a highly skilled Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service in our luxury condominium hotel.

Responsibilities:
  • Inspect and oversee the work performance of housekeeping staff to ensure adherence to hotel standards and productivity levels.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect VIP rooms and report their availability to the Front Office.
  • Oversee the closing of floors at the end of the day, ensuring housekeeping carts are clean and restocked.
  • Ensure accurate records of daily assignments are completed and turned in on time.
  • Maintain key control and handle lost and found items according to hotel standards.
  • Monitor cleanliness and orderliness of housekeeping carts, linen closets, control closets, stairways, and landings.
  • Oversee daily assignments of duties, ensuring housekeeping staff carry a work assignment.
  • Carry an active pager/radio to maintain contact with the Front Office and Engineering throughout the shift.
  • Report on progress of out-of-order rooms under housekeeping supervision to the Guest Services Manager.
  • Initiate work orders for repairs and maintenance and follow through until completed.
  • Assist with training of housekeeping staff and may be required to clean rooms as business needs dictate.
  • Ensure completion of cleaning projects on a biannual basis and maintain overall guest satisfaction.
Qualifications:
  • High School diploma or equivalent required; college coursework in a related field is helpful.
  • At least two to three years of progressive experience in a hotel or related field is preferred.
  • Previous supervisory responsibility is preferred.
  • Ability to stand during entire shift and effectively communicate with all levels of employees and guests.


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