Service Desk Specialist
4 days ago
The University of Arkansas System is seeking a highly skilled Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our faculty, staff, and students.
Key Responsibilities- Provide technical assistance to users via phone, email, and in-person support
- Troubleshoot and resolve hardware and software issues
- Manage and maintain technology-related equipment and inventory
- Collaborate with PC technicians to resolve complex technical issues
- Update and maintain technology support documentation
- Associate's degree in a technical or IT-related field or one year of experience in a technical or IT-related field
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of computer hardware and software
The University of Arkansas System offers a competitive salary and benefits package, including health, dental, and life insurance, as well as tuition waivers for employees and their families. We also offer a dynamic work environment and opportunities for professional growth and development.
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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Service Desk Representative
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Help Desk Specialist
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Help Desk Specialist
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IT Support Specialist
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Front Desk Coordinator
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Front Desk Coordinator
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Front Desk Coordinator
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HVAC Service and Installation Specialist
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Janitorial Specialist
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Perfusionist Specialist
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Inventory Specialist
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