Bilingual Relationship Banker
5 days ago
We are seeking a highly skilled Bilingual Relationship Banker to join our team at the Highlandtown Branch in Baltimore, MD. As a key member of our branch, you will be responsible for providing exceptional customer service, identifying sales opportunities, and building strong relationships with our clients.
Key Responsibilities- Identify customers' needs through the bank's retail sales process and provide proactive basic sales solutions.
- Specialize in branch customer experience through lobby management, servicing, and sales interactions for retail and business customers.
- Play a key role in Relationship Management, Sales Process, and Risk Management.
- Complete basic research on customer profiles to assess potential ways to add value to clients' banking relationships.
- Identify financial needs of customers and present all appropriate product and service options.
- Proactively reach out to clients to follow up and educate on value-added products/services.
- Onboard new customers through customer outreach.
- Establish trust with existing clients through proactive outreach.
- Schedule preset appointments and hold appointments each week.
- Prepare for scheduled appointments before customer meetings.
- Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
- Perform customer servicing interactions.
- Adhere to applicable compliance/operational risk controls.
- Promote an environment that supports diversity and reflects the M&T Bank brand.
- High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center, customer service, and/or telesales experience.
- OR a high school diploma or equivalent (GED) and a minimum of 1 year proven proactive sales experience.
- Strong verbal communication and interpersonal skills.
- Proven ability to demonstrate exceptional customer service.
- Well-organized individual with time management and prioritization skills.
- Demonstrated financial services product knowledge.
- Ability to communicate with tact and diplomacy with internal and external customers.
- Proficient with internet user-level technology.
- Ability to fluently communicate both verbally and in writing with bank customers in both English and Spanish.
- Associates degree.
- Notary public license.
- Bilingual based on branch needs.
- Ability to stand for long periods of time.
- Prolonged use of hands and fingers.
- Ability to lift light to heavy objects weighing 5 lbs. to 30lbs.
- Ability to read fine print.
- Ability to interact with customers in an open face-to-face work environment.
- Ability to use fax, telephone system, copier, and other communication tools.
The pay range for this position is $34.05 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
About M&T BankM&T Bank is committed to fair, competitive, and market-informed pay for our employees. We are an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
-
Bilingual Relationship Banker
2 weeks ago
Baltimore, Maryland, United States M&T Bank Full timeJob SummaryWe are seeking a highly skilled and bilingual Relationship Banker to join our team at M&T Bank. As a key member of our branch, you will be responsible for providing exceptional customer service and sales interactions to our retail and business customers.Key ResponsibilitiesIdentify customer needs and provide proactive sales solutions through...
-
Bilingual Relationship Banker
1 week ago
Baltimore, Maryland, United States M&T Bank Full timeJob SummaryWe are seeking a highly skilled and bilingual Relationship Banker to join our team at M&T Bank. As a key member of our branch, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesIdentify customer needs and provide proactive sales solutions through customer outreach and...
-
Bilingual Relationship Banker
2 weeks ago
Baltimore, Maryland, United States M&T Bank Full timeJob SummaryWe are seeking a highly skilled Bilingual Relationship Banker to join our team at the Highlandtown Branch in Baltimore, MD. As a key member of our branch, you will play a vital role in providing exceptional customer service, sales, and referral opportunities to support overall branch goals and activity requirements.Key ResponsibilitiesIdentify...
-
Bilingual Relationship Banker
1 week ago
Baltimore, Maryland, United States M&T Bank Full timeJob SummaryWe are seeking a highly skilled Bilingual Relationship Banker to join our team at the Highlandtown Branch in Baltimore, MD. As a key member of our branch, you will play a vital role in providing exceptional customer service, sales, and referral opportunities to support overall branch goals and activity requirements.Key ResponsibilitiesIdentify...
-
Relationship Banker
1 week ago
Baltimore, Maryland, United States M&T Bank Full time{"Job Title": "Relationship Banker", "Job Summary": "We are seeking a skilled Relationship Banker to join our team at M&T Bank. As a Relationship Banker, you will play a key role in building and maintaining strong relationships with our customers, identifying their financial needs, and providing personalized solutions to meet those needs.",...
-
Bilingual Relationship Banker
1 week ago
Baltimore, Maryland, United States M&T Bank Full timeJob SummaryWe are seeking a highly skilled Bilingual Relationship Banker to join our team at the Highlandtown Branch in Baltimore, MD. As a key member of our branch team, you will be responsible for providing exceptional customer service, identifying sales opportunities, and building strong relationships with our customers.Key ResponsibilitiesProactively...
-
Relationship Banker
1 week ago
Baltimore, Maryland, United States Bank of America Full timeJob Title: Relationship BankerJob Summary:We are seeking a Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will be responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources. You will also be responsible for accurately and efficiently processing cash...
-
Baltimore, Maryland, United States M&T Bank Full timeJob Summary:We are seeking a highly motivated and customer-focused Bilingual Relationship Banker to join our team at the Patapsco Village Branch in Baltimore, MD. As a key member of our branch team, you will play a critical role in building and maintaining strong relationships with our customers, identifying their financial needs, and providing proactive...
-
Relationship Banker
2 weeks ago
Baltimore, Maryland, United States Bank of America Full timeJob DescriptionJob Summary:We are seeking a highly motivated and customer-focused Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will be responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.Key...
-
Relationship Banker
1 week ago
Baltimore, Maryland, United States Bank of America Full timeJob DescriptionRole Summary:As a Relationship Banker at Bank of America, you will play a critical role in engaging clients in the lobby to educate and assist with conducting transactions through self-service resources. Your key responsibilities will include accurately and efficiently processing cash transactions for clients as needed, while also building...
-
Relationship Banker
2 weeks ago
Baltimore, Maryland, United States First National Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused Relationship Banker to join our team at First National Bank. As a Relationship Banker, you will be responsible for developing and maintaining strong relationships with our customers, providing exceptional customer service, and identifying opportunities to sell and cross-sell our products and...
-
Relationship Banker
2 weeks ago
Baltimore, Maryland, United States Bank of America Full timeJob Description:Job Title: Relationship Banker - Financial Services ProfessionalJob Summary:We are seeking a highly motivated and customer-focused Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will be responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service...
-
Relationship Banker
3 weeks ago
Baltimore, Maryland, United States Bank of America Full timeJob Description:Job Title: Relationship Banker - Financial Services ProfessionalJob Summary:We are seeking a highly motivated and customer-focused Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will be responsible for engaging with clients in the lobby to educate and assist with conducting transactions through...
-
Relationship Banker
2 weeks ago
Baltimore, Maryland, United States Bank of America Full timeJob SummaryWe are seeking a highly motivated and results-driven Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will be responsible for building and maintaining strong relationships with clients, providing exceptional customer service, and driving business growth.Key ResponsibilitiesEngage clients in the lobby to...
-
Associate Area Relationship Banker
19 hours ago
Baltimore, Maryland, United States Harbor Bank of MD Full timeJob SummaryHarbor Bank of MD is seeking a skilled Relationship Banker to support the company's mission, vision, and culture. The ideal candidate will have a strong background in customer service and sales in a financial services capacity, with a proven track record of developing and deepening customer relationships.Key ResponsibilitiesPresents a full range...
-
Personal Banker
2 weeks ago
Baltimore, Maryland, United States PNC Financial Services Group Full timeJob SummaryPNC Financial Services Group is seeking a skilled Personal Banker - Relationship Builder to join our team. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving business growth.Key ResponsibilitiesCustomer Acquisition and Retention: Acquire and deepen the branch...
-
Relationship Banker
3 weeks ago
Baltimore, Maryland, United States Bank of America Full timeJob DescriptionJob Summary:We are seeking a highly motivated and customer-focused Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will play a critical role in engaging clients in the lobby, educating them on self-service resources, and assisting with transactions. Your primary responsibility will be to accurately and...
-
Relationship Banker
2 weeks ago
Baltimore, Maryland, United States Bank of America Full timeJob Summary:We are seeking a skilled and customer-focused Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will play a critical role in building and maintaining strong relationships with our clients, providing them with exceptional service and support to meet their financial needs.Key Responsibilities:Engage clients in...
-
Relationship Banker
3 weeks ago
Baltimore, Maryland, United States Bank of America Full timeJob Description:Job Summary:As a Relationship Banker at Bank of America, you will play a critical role in building and maintaining strong relationships with clients, providing them with personalized financial solutions and services. You will be responsible for engaging clients in the lobby, educating them on how to conduct transactions through self-service...
-
Relationship Banker
2 weeks ago
Baltimore, Maryland, United States Bank of America Full timeAbout the RoleWe are seeking a highly motivated and results-driven Relationship Banker to join our team at Bank of America. As a key member of our financial center, you will be responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources.Key ResponsibilitiesAccurately and efficiently process...