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Relationship Banker

2 months ago


Baltimore, Maryland, United States First National Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused Relationship Banker to join our team at First National Bank. As a Relationship Banker, you will be responsible for developing and maintaining strong relationships with our customers, providing exceptional customer service, and identifying opportunities to sell and cross-sell our products and services.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Sales and Cross-Selling: Identify opportunities to sell and cross-sell our products and services to our customers, meeting or exceeding sales and referral goals.
  • Relationship Development: Develop and maintain strong relationships with our customers, understanding their financial needs and providing tailored solutions.
  • Operational Duties: Perform routine operational duties, including traditional teller transactions and other operational tasks, according to established policies and procedures.
Requirements
  • Education: High School or GED
  • Experience: 0 years of job-related experience required
  • Skills: Excellent customer service skills, excellent communication skills, both written and verbal, excellent organizational, analytical and interpersonal skills, detail-oriented, ability to use a personal computer and job-related software
Working Conditions

This is a full-time position, working in a fast-paced banking environment. The successful candidate will be required to work at various locations within the market.