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Parts Sales Representative
1 month ago
We are seeking a highly motivated and experienced Parts Sales Representative to join our team at Bruckner Truck & Equipment. As a key member of our sales team, you will be responsible for calling on prospective customers, delivering parts as needed, and providing exceptional customer service.
Key Responsibilities- Answer customer phone calls and fill orders from inventory
- Access parts information from computer and CD-ROMs, check availability, pricing, and substitutions
- Be familiar with quality improvement bulletins, service bulletins, and vehicle updates or modifications to advise customers of parts replacement needs
- Stock necessary parts on and off outside vans and pickups
- Check available credit on customer accounts before delivery of any parts
- Collect payment from customers who are past due
- Accept payment from cash or C.O.D. customers at time of delivery
- Examine returned parts or cores for any defect before issuing credit
- Issue credit for cores or returned parts immediately after examining for defects
- Research customer accounts for proper invoice to issue credit for returned parts or cores
- Research potential new customers for parts sales
- Fill out proper paperwork for any part covered under warranty
- Keep vehicle clean, presentable, and fully maintained
- High school diploma required; minimum 2 years experience with heavy duty truck parts and automotive parts
- Must be able to read and write English; must be able to interact successfully with customers and co-workers
- Must have and maintain a clean driving record
- Be able to keep good records, fill out and hand in call sheets at the end of each week, and bring any customer problems to the attention of the Parts Manager
- Must have the mental flexibility to handle stressful situations
- Must be able to drive long distances
- Be able to lift 50 lbs from floor to waist high, and 25 lbs to shoulder high
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Competitive compensation plans
- Paid time off and holidays
- Excellent health, dental, and vision plans
- Investments in training and development
- Generous 401(k) and profit-sharing plan
- Tuition assistance program
- Employee stock ownership (every employee earns shares and has ownership interest in the Bruckner's organization)
- Technician student loan reimbursement program
- Disability and life insurance
- Internal promotion opportunities
- Flexible spending account
- Health club reimbursement
- Family and team-oriented environment
- Employee referral bonus
- Engaging and challenging assignments
- Drug-free workplace
Bruckner Truck & Equipment is one of the largest family-owned semi-truck dealerships in the United States, operating in 40+ locations across 10 states with over 1,500 team members. We are an essential business delivering solutions to transportation providers, contributing to our local communities, and caring about our people.
We act with honesty and integrity, value our people and communities, are customer-focused, and do what it takes to succeed. We offer a competitive compensation package, excellent benefits, and opportunities for growth and development.
Join our team and be part of a dynamic and growing organization that values its employees and customers.