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Account Specialist

2 months ago

Little Rock, Arkansas, United States Aon Full time
About the Role

We are seeking an experienced Account Specialist to join our team at Aon. As an Account Specialist, you will work closely with colleagues to manage key processes that serve clients, including complex clients, and undertake client-facing and internal activities related to these processes.

Key Responsibilities
  • Maintain effective and positive relationships with clients, serving independently in a client-facing capacity on matters of moderate importance and complexity.
  • Perform submission assembly/creation where assigned, facilitating the timely and accurate flow of information between clients and account team members.
  • Handle client open items lists and respond to client ad-hoc requests.
  • Gather and analyze data, drafting assigned elements of stewardship reports and other convincing presentations tailored to the needs of the audience and the circumstances of the presentation.
  • Actively support and monitor the renewal process, drafting quote comparisons and following up for binders, policies, and endorsements.
  • Collaborate with Premium Accounting on client billing matters.
  • Receive and manage routine and sophisticated coverage inquiries and endorsement requests, serving as a key client liaison for items such as certificates, auto IDs, location additions, invoices, and policy transmittals.
Requirements
  • High school diploma or equivalent required.
  • Associates degree preferred.
  • Insurance experience preferred.
  • Brokers license preferred, or to be obtained within 120 days of start date.
About Aon

Aon is a global professional services firm that helps organizations navigate a rapidly changing world. We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

We offer a comprehensive benefits package, including a 401(k) savings plan, employee stock purchase plan, medical, dental, and vision insurance, paid time off, and more. We are an equal opportunity employer and value diversity at our company.