IT Systems Administrator with User Access Expertise

1 day ago

Naperville, Illinois, United States RIT Solutions, Inc. Full time
Job Summary:

The IT Administrator - User Access is responsible for managing the user accounts and permissions for Clients computer systems and networks. This includes creating and deleting user accounts, setting and modifying user permissions, and managing user access to different systems and resources. The administrator may also be responsible for resetting passwords, providing technical support to users, and ensuring that users comply with the Clients security policies and procedural processes.

Key Responsibilities:

Manage user accounts and permissions, including creating and deleting user accounts, setting and modifying user permissions, and managing access to different systems and resources.
Provide technical support to users, including responding to user inquiries and troubleshooting technical issues.
Manage passwords, including resetting passwords for users and enforcing password policies.
Ensure compliance with SOX and IT General Controls and security policies, including monitoring user activity and ensuring that users adhere to the A. O. Smith security policies.
Maintain documentation on user accounts and permissions, including updating documentation on user accounts and permissions.
Provide support as a subject matter expert on medium to large-sized IT projects and implementation initiatives.
Develop IT Administrator compliance documentation to ensure A. O. Smith's information technology systems and processes comply with relevant laws, regulations, and industry standards.
Identity Access Management.

Requirements:

Bachelor's degree in Information Technology or equivalent experience.
At least 5 years equivalent work experience in information technology.
At least 7 years' experience with Associate's Degree in Information Technology.
At least 3 years' experience with Audit and Compliance programs.

Preferred Qualifications:

Demonstrated understanding of information technology systems, applications, user provisioning rights, policies, standards, industry best practice requirements, including but not limited to: privileged access, audit and regulatory laws, governance, risks, and compliance.
Strong organizational skill and ability to attend to and prioritize projects.
Demonstrable analytical and technical aptitude with focus on identifying and alleviating the root cause of the issue.
Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.
Ability to efficiently manage multiple tasks.
Highly self-motivated and directed.
Keen attention to detail.
Exposure to global organizations.
Excellent written and verbal communication skills with the ability to effectively interact with all stakeholders including senior leadership.
Demonstrated ability to write audit reports and to participate in presentations.
Extensive application support experience with Microsoft Office and Windows.

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