Technical Support Specialist
1 week ago
We are seeking a highly skilled Technical Support Engineer to join our team at Total IT Global. As a Technical Support Engineer, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities- Provide first/second level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
- Have basic knowledge of Mac operating system to support Apple PC users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Perform general preventative maintenance tasks on computers, laptops, printers.
- Perform remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
This role requires the ability to work collaboratively with the Service Desk for end-user break/fix and other support functions. The ideal candidate will have experience in providing support on Client Windows platform, desktop/end-user technologies, collaboration tools, and mobile technologies, including printing, video conferencing, and network/remote access.
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Technical Support Specialist
5 days ago
Naperville, Illinois, United States Total IT Global Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Total IT Global. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our clients.Key ResponsibilitiesTechnical Support: Provide first- and second-level technical support to clients, resolving issues in a...
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Technical Support Specialist
3 weeks ago
Naperville, Illinois, United States Total IT Global Full timeJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at Total IT Global. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesProvide first and second-level technical support to clients via phone, email, or remote access.Collaborate with...
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IT Support Specialist
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Technical Support Operations Lead
1 month ago
Naperville, Illinois, United States Contruent LLC Full timeJob DescriptionOverviewAs a Global Support Escalation Manager at Contruent LLC, you will play a critical role in maintaining customer satisfaction, driving efficiency, and enhancing the overall technical support operations for the organization.Key ResponsibilitiesTeam LeadershipLead a team of technical support representatives, including hiring, training,...
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Product Support Specialist
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IT Support Specialist
3 weeks ago
Naperville, Illinois, United States Total IT Global Full timeJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at Total IT Global. As a Technical Support Engineer, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide first and second-level technical support to...
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Administrative Support Specialist
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Technical Product Engineer
2 weeks ago
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Technical Product Engineer
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Clinical Support Specialist Lead
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Train Track Specialist
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Global Support Escalation Manager
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Naperville, Illinois, United States Contruent LLC Full timeJob DescriptionAt Contruent LLC, we are seeking a highly skilled Global Support Escalation Manager to join our team. As a key member of our support operations, you will be responsible for leading and managing a team of technical support professionals to ensure the successful resolution of customer issues and the delivery of exceptional support services.Key...
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Technical Product Engineer I
3 weeks ago
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Radiology Imaging Specialist
2 weeks ago
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Diagnostic Imaging Specialist
4 weeks ago
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Dental Hygienist
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Diagnostic Imaging Specialist
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Naperville, Illinois, United States Duly Healthcare Full timeAbout the RoleWe are seeking a skilled and dedicated Diagnostic Imaging Specialist to join our team at Duly Health and Care. As a key member of our radiology department, you will play a critical role in delivering high-quality diagnostic imaging services to our patients.Key ResponsibilitiesPerform a variety of complex diagnostic CT procedures, including...
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Behavioral Support Specialist
1 week ago
Naperville, Illinois, United States The School Association for Special Education in DuPage County Full timeJob Title: Registered Behavior TechnicianJoin our team as a Registered Behavior Technician at The School Association for Special Education in DuPage County. As a key member of our team, you will provide intensive behavior support services to students, working collaboratively with BCBA, teachers, and other support staff to implement behavior support plans.Key...