Client Relations Manager

2 weeks ago

Eagle, Idaho, United States Milan Laser Full time
About Milan Laser Hair Removal
Milan Laser Hair Removal stands as a leading provider in the laser hair removal industry, renowned for our state-of-the-art technology and treatments administered by licensed medical professionals.

Our exclusive Unlimited PackageTM ensures lifelong results for our clients, setting us apart in the market. With over 350 locations nationwide and ambitious growth plans, Milan presents an exciting opportunity to be part of a dynamic and expanding organization dedicated to enhancing the lives of individuals.


Your Impact on the Team:
As a Sales Manager at Milan Laser Hair Removal, you will play a crucial role in not just driving sales, but also in shaping client experiences, fostering team development, and achieving outstanding results.

Key Responsibilities:
  1. Enhance Client Experience: Deliver exceptional service and tailored solutions that leave a lasting impression on our clients.
  2. Drive Business Growth: Utilize your entrepreneurial mindset to identify sales opportunities and build strong client relationships.
  3. Cultivate a Growth-Oriented Culture: Promote continuous learning and development within your team, encouraging them to embrace challenges and strive for excellence.
  4. Lead with Integrity: Set a positive example for your team, embodying our core values and inspiring them to reach their full potential.
  5. Leverage Data for Strategic Decisions: Use data-driven insights to inform your strategies, optimize operations, and ensure client satisfaction.

Qualifications:

We are looking for a dedicated Sales Manager with a passion for results and a commitment to customer satisfaction. In this role, you will guide clients through their laser hair removal journey, create customized treatment packages, and lead your team to success.

Experience & Skills Required:
- Minimum of 2 years in a commission-based sales environment
- Proven success in exceeding sales targets and leading high-performing teams
- Strong consultative selling, negotiation, and closing skills
- Strategic thinker with the ability to anticipate client needs
- Experience mentoring and managing a small team
- Excellent communication and presentation skills
- Proficient in using various software and computer systems
- High school diploma or GED; Bachelor's degree preferred


Position Responsibilities:
  1. Execute established sales processes to meet revenue goals.
  2. Manage the complete sales cycle, from consultation to closing and retention.
  3. Analyze sales data and KPIs to identify improvement opportunities.
  4. Conduct engaging product consultations to convert leads into clients.
  5. Promote treatment packages through effective sales techniques.
  6. Encourage client reviews and referrals.
  7. Utilize financing options to enhance sales performance.
  8. Coach team members to achieve sales objectives and maintain a positive work environment.
  9. Provide exceptional customer service and address client inquiries.
  10. Maintain confidentiality of sensitive information.
  11. Utilize software systems for daily operations and sales tracking.

Benefits:

- Comprehensive medical, dental, vision, disability, and life insurance options
- Paid time off starting immediately
- Seven paid holidays annually
- 401K retirement plan with employer match
- Opportunities for career advancement
- Supportive company culture valuing each employee

We are committed to attracting talented individuals from diverse backgrounds, ensuring an inclusive workplace for all. Milan Laser Hair Removal is an Equal Opportunity Employer.

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