Director of Workforce Development

1 month ago

Chicago, Illinois, United States New Moms Full time
About New Moms

New Moms is a comprehensive organization that empowers young mothers to achieve economic mobility and break the cycle of poverty. Our approach combines housing, job training, academic coaching, and family support to provide a holistic path to success.

Job Summary

We are seeking a highly skilled and experienced Director of Workforce Development to lead our Job Training and College Success programs. This full-time position will provide leadership, direction, and oversight to our workforce development team, ensuring the delivery of high-quality services to our participants.

Key Responsibilities
  • Oversee the Workforce Development department, including Job Training and College Success programming, and provide leadership and oversight on all aspects of service delivery.
  • Responsible for the hiring, training, and supervision of a diverse team, including two direct and five indirect reports.
  • Provide executive skills-informed reflective supervision with direct reports and provide coaching to help staff grow as professionals and excel in their role.
  • Accountable for all continuous quality improvement, including participant survey feedback loops, and support overall outcomes and impact by strengthening program managers and coaches' work.
  • Serves as an active member of the leadership team, facilitates staff meetings, and provides professional development opportunities to team members.
  • Works collaboratively with the leadership team to identify gaps and needs to ensure high-quality coaching and manufacturing standards are met.
  • Accountable for orientation and oversight of volunteers and interns involved within the Workforce Development programs.
  • Oversees all internal and external data management training, data entry, and compliance to ensure staff compliance with Agency and funder database requirements.
  • Leads department budget preparation and reviews, responsible for budget implementation and adherence.
  • Develops formal and informal relationships with community service providers to maximize program capacity and opportunities for participants to upskill and/or obtain certifications.
Organizational Leadership
  • Represents New Moms in a positive and constructive manner in all interactions with participants, staff, board, government officials, funders, and community partners.
  • Upholds the New Moms' Executive Skills Coaching approach, which is grounded in racial equity.
  • Regularly participates in agency and program staff meetings, as well as professional group seminars or conferences to enhance professional knowledge and job skills.
  • Committed to developing further as a leader by participating in the New Moms professional development model, demonstrating achievement in competencies defined by the agency.
Qualifications
  • Bachelor's Degree required; Master's preferred.
  • More than five (5) years of business, training, or workforce development experience required.
  • More than five (5) years of experience hiring and leading diverse teams required.
  • Experience managing workforce development contracts required; WIOA, SNAP E&T, and/or CDBG contracts preferred.
Benefits

New Moms offers a comprehensive benefits package to full-time employees, including health, dental, vision, disability, and life insurance, matching on retirement savings up to 3%, 15 paid holidays, and generous paid time off. We also offer several unique benefits, including discounts on Bright Endeavors products, free optional spiritual direction services, and half days on Fridays in the summer.

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