Patient Experience Representative

1 week ago


Avondale, Arizona, United States Serenity Healthcare, LLC Full time
About the Role

We are seeking a highly motivated and empathetic Patient Experience Representative to join our team at Serenity Healthcare, LLC. As a Patient Experience Representative, you will play a vital role in helping patients understand the benefits of our innovative treatments and connecting them with the right resources.

Key Responsibilities
  • Be the Face of Serenity Healthcare: Represent our company with professionalism and compassion, building trust with patients and their families.
  • Patient Support and Education: Provide one-on-one support and education to patients, helping them navigate our treatment options and connect with the right resources.
  • Treatment Coordination: Collaborate with healthcare providers to ensure seamless communication and coordination of patient care.
  • De-escalation and Conflict Resolution: Utilize strong de-escalation skills to resolve conflicts and ensure a positive patient experience.
Requirements
  • High School Diploma/GED: A high school diploma or equivalent is required.
  • Customer Service Experience: Three years of experience in customer-facing roles, with a strong focus on customer service and satisfaction.
  • Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to build strong relationships with patients, families, and healthcare providers.
  • De-escalation and Conflict Resolution Skills: Proven ability to de-escalate conflicts and resolve issues in a professional and compassionate manner.
About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our team is dedicated to revolutionizing the field of healthcare by providing patients with access to innovative treatments and resources.



  • Avondale, Arizona, United States Serenity Healthcare, LLC Full time

    About the RoleWe are seeking a highly motivated and empathetic Patient Experience Representative to join our team at Serenity Healthcare, LLC. As a Patient Experience Representative, you will play a vital role in helping patients understand the benefits of our innovative treatments and connecting them with the right resources.Key ResponsibilitiesBe the Face...


  • Avondale, Arizona, United States Abrazo West Campus Full time

    About Abrazo West CampusAbrazo West Campus is a leading healthcare provider dedicated to delivering exceptional patient care and improving the health of our community. Our team of dedicated professionals is committed to providing a safe, supportive, and compassionate environment for our patients and their families.Job SummaryWe are seeking a skilled and...


  • Avondale, Arizona, United States Desert Ark Veterinary Care Full time

    At Desert Ark Veterinary Care, we pride ourselves on delivering exceptional service in a unique blend of general practice and urgent care. We are seeking a dedicated and enthusiastic individual to join our team as a Client Service Representative. Our ideal candidate is proactive, driven, and genuinely passionate about enhancing the client experience.About...


  • Avondale, Arizona, United States Desert Ark Investments LLC Full time

    Job OverviewDesert Ark Investments LLC is seeking a dedicated Client Service Representative to enhance our client interactions and ensure a positive experience for both pets and their owners. We pride ourselves on providing a blend of general practice and urgent care services, and we are looking for an individual who is enthusiastic about fostering the...


  • Avondale, Arizona, United States Desert Ark Investments LLC Full time

    Position OverviewDesert Ark Investments LLC is seeking a dedicated Client Service Representative to enhance our customer interactions. Our establishment operates a blend of general practice and urgent care services, focusing on delivering exceptional client experiences.The ideal candidate will be proactive, enthusiastic, and deeply committed to fostering the...


  • Avondale, Arizona, United States Desert Ark Veterinary Care Full time

    About UsDesert Ark Veterinary Care is a newly established facility that combines general practice with urgent care services. We are dedicated to providing exceptional client experiences and are looking for a dynamic individual to join our team.Position OverviewWe are seeking a motivated and enthusiastic Client Services Representative who thrives in a...


  • Avondale, Arizona, United States Desert Ark Investments LLC Full time

    Job OverviewDesert Ark Investments LLC is seeking a dedicated Client Service Representative to enhance our customer engagement and support efforts. We pride ourselves on delivering exceptional service in a dynamic environment that combines general practice with urgent care services.About Us: At Desert Ark, we are committed to fostering a positive atmosphere...


  • Avondale, Arizona, United States Sonic Automotive Full time

    About Sonic AutomotiveSonic Automotive is a leading automotive retailer with a strong commitment to excellence. We are dedicated to providing our customers with a world-class experience, and we're looking for talented individuals to join our team.Job SummaryWe are seeking an experienced Automotive Sales Representative to join our team at Sonic Automotive. As...


  • Avondale, Arizona, United States Springstone, Inc. Full time

    About the RoleCopper Springs, a leading provider of behavioral health services, is seeking a dedicated and compassionate Patient Care Assistant to join our team. As a Patient Care Assistant, you will play a vital role in supporting the therapeutic milieu under the direction of the Registered Nurse (RN).Key ResponsibilitiesSupervise and maintain patient...


  • Avondale, Arizona, United States Hynds Pipe Systems Limited Full time

    **About the Role**We are seeking a highly skilled and motivated Customer Service Representative to join our team at Hynds Pipe Systems Limited. As a key member of our Avondale branch, you will be responsible for providing exceptional customer service to our clients in the civil, water, wastewater, and drainage industries.**Key Responsibilities**Provide front...

  • Dental Assistant

    2 days ago


    Avondale, Arizona, United States Huu Nguyen LLC Full time

    Job SummaryWe are seeking a highly skilled and compassionate Dental Assistant to join our team at Huu Nguyen LLC. As a key member of our dental care team, you will play a vital role in providing exceptional patient care and support to our patients.Key ResponsibilitiesPatient Care: Build strong relationships with patients to ensure their comfort and...


  • Avondale, Arizona, United States Trulieve Full time

    About the RoleWe are seeking a highly skilled and compassionate Dispensary Associate to join our team at Trulieve. As a key member of our retail team, you will play a critical role in providing exceptional customer service and ensuring a positive experience for our patients.Key ResponsibilitiesCustomer Service: Provide empathetic and knowledgeable support to...

  • Registered Nurse

    4 days ago


    Avondale, Arizona, United States ClearSky Health Full time

    About the RoleWe are seeking a highly skilled Registered Nurse to join our team at ClearSky Health. As a Registered Nurse, you will play a vital role in providing exceptional patient-centered care to individuals with disabling injuries and illnesses.Key ResponsibilitiesProvide high-quality nursing care to patients, ensuring their physical and emotional needs...

  • Registered Nurse

    32 minutes ago


    Avondale, Arizona, United States ClearSky Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Registered Nurse to join our team at ClearSky Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to individuals with disabling injuries and illnesses.Key ResponsibilitiesProvide high-quality patient care, including...


  • Avondale, Arizona, United States Desert Ark Veterinary Care Full time

    At Desert Ark Veterinary Care, we pride ourselves on providing exceptional service in a hybrid model of general practice and urgent care. We are seeking a dedicated individual who is enthusiastic about enhancing the client experience and fostering the human-animal bond.About Us:Desert Ark Veterinary Care is committed to creating a positive work environment...


  • Avondale, Arizona, United States Takeda Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at one of our Plasma Donation Centers. As a Receptionist, you will play a critical role in ensuring a positive experience for our donors and supporting the smooth operation of our center.Key Responsibilities:Provide exceptional customer service...


  • Avondale, Arizona, United States Xanitos Full time

    Xanitos, Inc. is a leading management firm specializing in hospital sanitation, patient transport, central laundry operations, and patient monitoring services. The company stands out with its innovative XRO System for cleaning patient environments, a highly skilled operations management team, and a commitment to delivering exceptional service as a private...


  • Avondale, Arizona, United States Sonic Automotive Full time

    **About Sonic Automotive**Sonic Automotive is a leading automotive retailer with a strong commitment to excellence. We're dedicated to providing an exceptional guest experience and fostering a positive work environment for our team members.**Job Summary**We're seeking a highly motivated and customer-focused Automotive Sales Consultant to join our team at...


  • Avondale, Arizona, United States EchoPark Automotive Full time

    Job Opportunity at EchoPark AutomotiveAbout the RoleWe are seeking a highly skilled and motivated Automotive Sales Consultant to join our team at EchoPark Automotive. As an Experience Guide, you will play a vital role in delivering an exceptional guest experience at our store.Key ResponsibilitiesAssist guests in selecting vehicles and presenting protection...


  • Avondale, Arizona, United States EchoPark Automotive Full time

    Job OpportunityAbout EchoPark AutomotiveWe are seeking a highly skilled and motivated Automotive Sales Consultant to join our team at EchoPark Automotive. As a Sales Consultant, you will play a crucial role in delivering an exceptional customer experience and driving sales growth.Key Responsibilities:Assist customers in selecting the perfect vehicle,...