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Client Service Representative

2 months ago

Avondale, Arizona, United States Desert Ark Investments LLC Full time
Job Overview

Desert Ark Investments LLC is seeking a dedicated Client Service Representative to enhance our client interactions and ensure a positive experience for both pets and their owners. We pride ourselves on providing a blend of general practice and urgent care services, and we are looking for an individual who is enthusiastic about fostering the human-animal bond.

Key Responsibilities:

  • Efficiently manage the scheduling of patient appointments.
  • Assess pet health concerns through effective communication to guarantee optimal health outcomes.
  • Maintain a consistently positive, empathetic, and professional demeanor towards clients.
  • Respond swiftly to client inquiries across various communication channels.
  • Document client interactions, transactions, feedback, and concerns accurately.
  • Ensure client satisfaction by providing knowledgeable and friendly support.

Qualifications:

  • Strong customer orientation with a commitment to assisting others.
  • A proactive attitude is essential.
  • Excellent phone communication skills.
  • Desire for personal growth and continuous learning.
  • Attention to detail is crucial.
  • Ability to follow up and ensure tasks are completed.
  • Minimum educational requirement: GED or High School Diploma.
  • At least 2 years of experience in a full-service veterinary environment.

At Desert Ark, we value and reward experience in customer service, availability, and teamwork. If you are a motivated individual with a passion for client care, we encourage you to consider this opportunity.