Reservations Coordinator

4 weeks ago


New York, New York, United States Scarpetta Full time

**Job Description**

We are seeking a dedicated Reservations Coordinator to join our team at Scarpetta in New York City. The successful candidate will be responsible for managing reservations, providing exceptional customer service, and working collaboratively with the front-of-house team to deliver an outstanding guest experience.

Key Responsibilities:

  • Manage reservation requests and confirmations via phone, email, or SMS
  • Ensure accurate and efficient processing of reservations, including updates and cancellations
  • Communicate effectively with guests, colleagues, and management to ensure seamless reservation management
  • Assist with maintaining up-to-date knowledge of menu offerings, promotions, and events
  • Contribute to creating a welcoming and professional atmosphere for guests

Requirements:

  • 6+ months' experience in a similar role in a high-volume restaurant environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with attention to detail and accuracy
  • Availability to work variable shifts, including evenings, weekends, and holidays
  • High school diploma or equivalent required

Compensation Details

The estimated salary for this position is between $23.00 and $29.00 per hour, based on relevant experience and qualifications. Benefits include Health Insurance, Dental Insurance, Vision Insurance, 401k, and Dining Discounts.



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