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Reservation Booking Specialist

3 weeks ago

New York, New York, United States A-STAFFING, INC. Full time

Job Summary:

We are seeking an experienced Travel Agent Coordinator to join our team. As a key member of our reservation team, you will be responsible for booking travel arrangements, handling customer inquiries, and resolving any issues that may arise. If you have a passion for travel and excellent customer service skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Book flights, hotels, and other travel arrangements according to client specifications.
  • Provide accurate and up-to-date information to clients about travel options and pricing.
  • Handle customer inquiries and requests in a timely and professional manner.
  • Resolve any issues or problems that arise during the booking process.
  • Maintain accurate records of all travel reservations.
  • Stay up-to-date on travel industry trends and developments.

Qualifications and Requirements:

  • 2+ years of experience in the travel industry, with a preference for experience in reservations.
  • GDS (such as Amadeus, Sabre, etc.) experience is preferred.
  • Excellent customer service skills.
  • Strong communication and interpersonal skills.
  • Proficient in Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Detail-oriented and organized.
  • Long-term legal work authorization in the United States.

Compensation and Benefits:

  • A competitive salary of $65,000 - $80,000 per year, depending on experience.
  • Health insurance (Medical, Dental, 401K).
  • Paid time off.
  • Sick leave.

Working Hours: 9:00 am - 6:00 pm EST

Probationary Period: 3 months

Location: New York, NY / Boston, MA / Washington DC / Orlando, FL / Seattle, WA / Torrance, CA / Honolulu, HI