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Technical Support Specialist

2 months ago

Charlotte, North Carolina, United States Agility Partners Full time

Agility Partners is seeking a Technical Support Specialist to join a leading Global Food Services organization. In this position, you will:

  • Provide comprehensive end-user computing support throughout the lifecycle for employees.
  • Oversee and monitor vendor procurement processes.
  • Manage and facilitate large-scale system transitions for esteemed corporate clients.
  • Install, configure, and troubleshoot computers, tablets, peripherals, printers, and various applications.
  • Assist users with both hardware and software issues related to new and existing computers and laptops.
  • Deploy company operating systems via network installations.

The Ideal Candidate

  • Exemplary verbal and written communication abilities.
  • Strong organizational and time management skills.
  • Meticulous attention to detail and the capacity to follow instructions accurately.
  • Customer service-oriented mindset.
  • Adept at multitasking and prioritizing responsibilities.
  • Experience in supporting hardware and software within an enterprise setting is preferred.

This role offers a hybrid work arrangement, requiring on-site presence three days a week. Compensation for this position is competitive, including healthcare benefits.