Billing & Account Specialist
4 weeks ago
Thrifty White Pharmacy is seeking a skilled Billing & Account Specialist to provide exceptional customer service and manage accounts with precision. Key responsibilities include:
- Providing timely and accurate billing and account management services to customers and pharmacy personnel.
- Resolving account discrepancies and issues in a professional and courteous manner.
- Utilizing Thrifty White Pharmacy technology to research and resolve account billing requests, including rebilling claims and submitting prior authorization requests.
- Maintaining accurate and up-to-date customer account information, including demographics and payment history.
- Collaborating with leadership to identify areas for improvement and implement process changes.
Requirements:
- Excellent verbal and written communication skills.
- Background and familiarity with pharmacy insurance processing.
- Moderate computer skills, including Word, Excel, and Outlook.
- Ability to troubleshoot and problem-solve using available resources.
- Ability to maintain confidentiality and handle sensitive information.
Thrifty White Pharmacy offers a competitive salary, medical, dental, and vision benefits, 401(k), and a store discount for employees and their families. We are an equal opportunity employer and welcome applications from qualified candidates.
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