Senior Physical Security Specialist

1 week ago

Osseo, Minnesota, United States Heartland Technology Group LLC Full time
Job Summary:

The Senior Physical Security Engineer will be responsible for designing, installing, and providing technical support for video surveillance and/or door access solutions to our customers. This position will also provide technical expertise and support for a variety of security projects/customers while serving as the onsite technical lead for the project.

Key Responsibilities:
  • Work as a member of the HBS Physical Security Team to provide consultative and proactive project management support to HBS's account base.
  • Obtain knowledge on other technologies as directed by customer demand.
  • Provide sales consultants and fellow Engineers with physical security design assistance, review, validation, and optimization of systems and protocols.
  • Contribute to product selection and research, configuration standards and best practices, and educate our sales teams on these products and services so that they can sell them.
  • Understand common vulnerabilities and associated risk mitigation strategies.
  • Articulate complicated security concepts in cross-functional planning, coordination, and task execution across the spectrum of systems engineering and integration activities.
  • Utilize internal and vendor resources to problem solve, determine, and document the best path to resolution.
  • Direct resources to the team, report on progress, issues, and problem areas, as well as write and review technical documents.
  • Attend and participate in weekly team calls as directed by the Team Lead.
  • Work in a team atmosphere as both a leader and contributor as assigned to resolve technical challenges and achieve goals. At all times, maintain a professional and respectful demeanor.
  • Manage tasks assigned effectively without supervision.
  • Cross-Education/Mentoring of other Heartland Engineers or Technicians or related personnel.
  • Project management.

Requirements:
  • Accountability: The ability to accept responsibility for one's work.
  • Active Listening: The ability to actively attend to, convey, and understand the comments and questions of others.
  • Adaptability: The ability to fit into a changing working environment.
  • Communication, Oral: The ability to communicate with economy and clarity, actively engaging in conversations to clearly understand others' message and intent, and receive and process feedback.
  • Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the clients' needs, understanding their concerns, and seeking to build trust.
  • Decision Making: The ability to select an effective course of action while controlling resources and expenditures.
  • Problem Solving: The ability to recognize courses of action that can be taken to handle problems or potential problems, and apply contingency plans to solve those problems.
  • Working Under Pressure: The ability to maintain composure when exposed to stress.

Required Experience:
  • 3+ years related experience.
  • Experience with Video Surveillance systems and associated hardware/software.
  • IT experience in networking and Windows highly preferred.
  • Experience with basic hand and power tools.
  • Excellent customer service skills.
  • Team oriented and knowledge contributor.
  • Ability to prioritize requirements and meet deadlines.

Preferred Experience:
  • Experience with Access Control systems and associated hardware/software.
  • Experience participating AND leading projects.

Required Skills, Education and/or Certifications:
  • Bachelor's degree in business or I.T. related discipline and/or equivalent job experience.
  • Three or more video surveillance and/or door access manufacturer certifications.

Preferred Skills, Education and/or Certifications:
  • Axis Certified Professional (required within 60 days).
  • Wisenet Certified Professional (preferred).
  • Open Options DNA Fusion certification (preferred).
  • AMAG Symmetry Associate certification (preferred).

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