Guest Services Representative

2 weeks ago


Hazard, Kentucky, United States VP Management LLC Full time
About the Role:

Vice President Management LLC seeks a highly skilled Guest Services Representative to join our team. As a key player in maintaining the highest standards of guest satisfaction, you will be responsible for ensuring that every guest has an exceptional stay at our hotel.

Main Responsibilities:
  • Conduct thorough room inspections to ensure cleanliness and quality standards are met.
  • Respond promptly to guest inquiries and resolve any issues or concerns in a professional manner.
  • Maintain accurate records of guest interactions and feedback.
Qualifications:
  • Bachelor's degree in Hospitality or related field; or equivalent work experience.
  • Previous experience in customer-facing roles; preferably in the hotel industry.
  • Strong communication and interpersonal skills.

Based on industry standards and location, we anticipate a salary range of $42,000 - $55,000 annually for this position.



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