Customer Service Representative Hazard Area

3 weeks ago


Hazard, Kentucky, United States VP Management Full time
About This Role

We are looking for a skilled Customer Service Representative to join our team at VP Management in Hazard, Kentucky. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, answering their questions, and resolving their issues in a timely and professional manner.

Compensation Package:

  • A competitive salary of $42,000 - $62,000 per year, based on experience
  • A comprehensive benefits package including medical, dental, and vision insurance
  • Paid time off and holiday pay
  • Career growth opportunities within the organization

Key Responsibilities:

  1. Provide exceptional customer service to all guests
  2. Respond to guest inquiries and resolve issues in a timely and professional manner
  3. Assist with administrative tasks, such as filing and data entry
  4. Ensure a clean and organized front desk area at all times
  5. Collaborate with other departments to ensure seamless guest experiences

Requirements:

  • High school diploma or equivalent
  • Previous experience in a customer service role within the hospitality/restaurant industry preferred
  • Basic knowledge of computer skills and reservation systems
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Must be able to work a flexible schedule including weekends and holidays

EEOC Statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws.



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