Customer Service Representative Hazard Area
3 weeks ago
We are looking for a skilled Customer Service Representative to join our team at VP Management in Hazard, Kentucky. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, answering their questions, and resolving their issues in a timely and professional manner.
Compensation Package:
- A competitive salary of $42,000 - $62,000 per year, based on experience
- A comprehensive benefits package including medical, dental, and vision insurance
- Paid time off and holiday pay
- Career growth opportunities within the organization
Key Responsibilities:
- Provide exceptional customer service to all guests
- Respond to guest inquiries and resolve issues in a timely and professional manner
- Assist with administrative tasks, such as filing and data entry
- Ensure a clean and organized front desk area at all times
- Collaborate with other departments to ensure seamless guest experiences
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service role within the hospitality/restaurant industry preferred
- Basic knowledge of computer skills and reservation systems
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Must be able to work a flexible schedule including weekends and holidays
EEOC Statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws.
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