Front Desk Hospitality Expert

4 days ago


Hazard, Kentucky, United States VP Management Full time
Job Overview

We are seeking a Front Desk Associate to join our team at VP Management in Hazard, Kentucky. As a member of our hospitality team, you will be responsible for providing exceptional customer service to all guests and assisting with administrative tasks within the hospitality industry.

About the Role

This is a full-time opportunity that offers a competitive salary based on experience. In addition to a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and holiday pay, you will have opportunities for career growth within the organization.

Key Responsibilities
  • Greet and welcome guests in a professional and friendly manner.
  • Check guests in and out, ensuring all necessary information is gathered and recorded accurately.
  • Answer phone calls and respond to inquiries in a timely and courteous manner.
  • Assist guests with any special requests or accommodations.
Requirements
  • A high school diploma or equivalent is required.
  • Prior experience in a customer service role within the hospitality industry is preferred.
  • Knowledge of basic computer skills and reservation systems is essential.
  • Excellent communication and interpersonal skills are required.
  • You must be able to work a flexible schedule, including weekends and holidays.
  • You must be able to stand for long periods of time and lift up to 25 pounds.


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