Front Desk Associate

2 weeks ago


Hazard, Kentucky, United States VP Management LLC Full time

Job Overview

The Front Desk Associate at VP Management LLC in Hazard, Kentucky, is a key role that involves providing exceptional customer service to all guests. This individual contributor position is full-time and offers a competitive salary.

Salary & Benefits

We offer a competitive salary based on experience: $25,000 - $35,000 per year, plus a comprehensive benefits package including medical, dental, and vision insurance, paid time off, and holiday pay. Our team members also enjoy career growth opportunities within the organization.

Responsibilities

  • Greet and welcome guests in a professional and friendly manner.
  • Check guests in and out, ensuring all necessary information is gathered and recorded accurately.
  • Answer phone calls and respond to inquiries in a timely and courteous manner.
  • Assist guests with any special requests or accommodations.
  • Process payments and maintain accurate records.
  • Coordinate with other departments to ensure smooth operations and guest satisfaction.
  • Maintain a clean and organized front desk area.
  • Assist with administrative tasks such as filing, data entry, and document preparation.
  • Follow all company policies and procedures to ensure a safe and welcoming environment for guests and employees.

Requirements

  • High school diploma or equivalent.
  • Previous experience in a customer service role within the hospitality/restaurant industry preferred.
  • Knowledge of basic computer skills and reservation systems.
  • Excellent communication and interpersonal skills.
  • Attention to detail and ability to handle multiple tasks simultaneously.
  • Must be able to work a flexible schedule including weekends and holidays.
  • Must be able to stand for long periods of time and lift up to 25 pounds.

EEOC Statement

VP Management LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive workplace for all employees.



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