Restaurant Operations Manager

2 days ago


Moss Point, Mississippi, United States Sonic Full time
Job Title: Shift Manager

As a Shift Manager at SONIC Drive-In, you will play a key role in ensuring the smooth operation of our restaurants. You will be responsible for assisting the General Manager and Assistant General Manager in managing the daily activities of the restaurant, focusing on providing high-quality food and exceptional customer service.

Key Responsibilities:
  • Assist with hiring, training, and developing a team of Great People to deliver a SuperSONIC experience to every guest.
  • Ensure that every guest leaves the lot satisfied by maintaining high standards of food quality, cleanliness, and safety.
  • Help employees understand the importance of their role in delivering exceptional customer service.
  • Celebrate team successes and provide coaching for better performance.
  • Set clear expectations and provide continuous feedback throughout the shift.
  • Create an upbeat and positive atmosphere during the shift that makes work fun.
  • Manage the major areas of the restaurant, including food and paper, labor, and guest service.
  • Maintain and enforce SONIC safety and sanitation standards.
  • Relentlessly comply with all federal, state, and local laws and regulations.
Requirements:
  • Excellent leadership and communication skills.
  • High standards for self and the team.
  • Positive attitude, especially during rushes or stressful situations.
  • Resiliency – trying different approaches to solve a problem; working to get better every day.
  • Eagerness to learn and grow professionally and personally.
  • Ability to prioritize and complete tasks accordingly.
  • Effective communication skills; basic math and reading skills.
  • Willingness to work irregular hours, including nights, weekends, and/or holidays.
Equal Employment Opportunity:

SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions.

Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.

You are applying for work for a franchisee (BBWI Investments) of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.



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