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Immunotherapy Medical Assistant

2 months ago

Houston, Texas, United States Texas ENT Specialists Full time
Position Overview

As an Immunotherapy Medical Assistant at Texas ENT Specialists, you will engage in a variety of administrative and clinical responsibilities within an Ear, Nose, and Throat (ENT) practice. This role encompasses support across multiple clinic locations.

Key Responsibilities:

Administrative Functions:

  1. Appointment Coordination: Manage patient appointments, surgical schedules, and follow-up visits to optimize clinic efficiency.
  2. Patient Onboarding: Welcome patients, gather demographic and insurance details, and ensure accurate updates to electronic medical records (EMRs).
  3. Insurance Processing: Confirm patient insurance eligibility, secure authorizations for medical procedures, and assist with inquiries related to insurance matters.
  4. Record Maintenance: Keep medical records organized and current, including filing, scanning, and retrieving necessary documents.
  5. Billing Support: Aid in billing operations, ensuring accurate coding of procedures and services for proper reimbursement.
  6. Inventory Oversight: Track inventory levels of medical and office supplies, restocking as necessary and coordinating orders with the administrative team.
  7. Communication Facilitation: Enhance communication between patients, healthcare providers, and administrative staff, both in person and via phone.

Clinical Functions:

  1. Patient Preparation: Guide patients to examination areas, record vital signs, and prepare them for medical evaluations or procedures.
  2. Allergy Assessment: Conduct allergy skin tests, including prick and intradermal tests, interpreting results under physician supervision.
  3. Immunotherapy Delivery: Administer allergy immunotherapy injections as per physician directives, adhering to established safety protocols.
  4. Patient Instruction: Provide education to patients regarding allergy triggers, avoidance techniques, medication usage, and the rationale behind allergy testing and immunotherapy.
  5. Assistance in Procedures: Support physicians during ENT procedures by maintaining a sterile environment and providing necessary assistance.
  6. Documentation: Accurately record patient evaluations, procedures performed, and treatment plans in EMRs, ensuring compliance with clinic standards.
  7. Infection Control: Follow infection control protocols, ensuring cleanliness and sterilization of equipment to maintain a safe environment for patients and staff.

Qualifications:

  1. Education: High school diploma or equivalent. Completion of a medical assistant program or certification as an allergy technician is preferred.
  2. Certification: Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) may be required. Additional certification as an Allergy Technician (CMAA) or Certified Clinical Allergy Specialist (CCAS) is advantageous.
  3. Experience: Previous experience in a medical office, particularly in ENT or allergy settings, is beneficial.
  4. Skills: Excellent communication and interpersonal abilities, attention to detail, multitasking capability, proficiency in EMR systems, and familiarity with medical terminology and allergy testing methods.
  5. Licensure: MA License Preferred