Food Service Operations Manager

2 days ago


Middletown, Pennsylvania, United States Compass Group, PLC Full time
Job Summary

We are seeking a skilled Food Service Operations Manager to join our team at Compass Group, PLC. As a key member of our food service team, you will be responsible for coordinating activities of other food-service employees to create an enjoyable dining experience for customers, staff, and visitors.

Essential Duties and Responsibilities:
  • Provide quality customer service by providing one-on-one attention to detail.
  • Oversee the daily operations of the food service team to ensure efficient and effective service delivery.
  • Collaborate with other departments to ensure seamless service delivery and high customer satisfaction.
  • Monitor and maintain high standards of food quality, safety, and presentation.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements:
  • 2+ years of experience in food service operations or a related field.
  • Proven track record of providing excellent customer service and leading high-performing teams.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; degree in hospitality, food service, or a related field preferred.


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