Sales and Customer Service Expert
3 days ago
Health Matching Account Services is seeking an experienced Sales and Customer Service Expert to join our team. As a key member of our sales team, you will be responsible for working with existing and potential customers to explain the benefits of our products and sell them on why they should upgrade. This role requires excellent communication skills, strong organizational abilities, and a passion for sales.
The ideal candidate will have a proven track record of success in phone sales, customer service experience, and the ability to work under pressure in a fast-paced environment. If you are a driven individual who is passionate about delivering exceptional customer service and meeting sales goals, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
• Prepare product or service reports by collecting and analyzing customer information
• Manage and close incoming sales inquiry calls and close outbound sales calls
• Provides appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
Requirements:
• High level of proven sales experience over the phone and persuasion skills
• Customer service phone experience
• Punctual (*important to role)
• Familiar with CRM systems and practices
• Documentation Skills and Attention to detail
• Ability to work under pressure and in a fast-paced environments
What We Offer:
• Competitive salary: $18 per hour plus commission
• Opportunity to work with a dynamic and growing company
• Professional development opportunities
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