Current jobs related to Customer Service Representative - Wilmington, Delaware - JobRialto

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States Rite Aid Full time

    Customer Service RepresentativeAt Rite Aid Corp., we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for providing exceptional customer service by assisting customers with their shopping needs, answering inquiries, and resolving complaints in a friendly and efficient manner....

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States REEDS Jewelers Full time

    Job OverviewREEDS Jewelers is seeking a skilled Customer Service Representative to join our E-Commerce team on a seasonal basis.This role is ideal for individuals who are passionate about delivering exceptional customer experiences and possess excellent communication skills.As a Customer Service Representative, you will be responsible for providing...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States Staff My Agency Full time

    Staff My Agency, located in Wilmington, DE, is seeking a talented and caring professional to fill the role of Customer Service Representative.This is a low-pressure position focused on delivering exceptional customer service for a well-established State Farm Agent.As our Customer Service Representative, you will work to inspire customer loyalty and enhance...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States Horizon Services Full time

    Customer Service RepresentativeHorizon Services is seeking a highly skilled Customer Service Representative to join our team at our Wilmington, DE location. This role is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls, providing exceptional customer service,...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, addressing their inquiries, complaints, and policy changes in a timely and professional manner.Key...

  • Customer Service Representative

    1 month ago

    Wilmington, Delaware, United States Crunch Fitness Wilmington Full time

    Job Title: Customer Service RepresentativeAt Crunch Fitness Wilmington, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Provide exceptional customer service to members, guests, and prospective membersEnsure a positive and welcoming experience for all visitorsProcess...

  • Customer Service Representative

    1 month ago

    Wilmington, Delaware, United States Innova Solutions Full time

    **Job Title:** Customer Service Representative**Job Summary:**Innova Solutions is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Provide complex analytics and...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States Horizon Services Full time

    Customer Service Representative OpportunityHorizon Services, a dynamic and rapidly-growing HVAC and Plumbing company, is seeking a highly skilled Customer Service Representative to join our team at our Wilmington, DE location.Shift:Sunday - ThursdaySunday - Monday: 7am - 3pm, Tuesday - Thursday: 9am - 5pmOur associates are our most important resource,...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States Corporation Service Company Full time

    Job SummaryCORPORATION SERVICE COMPANY is seeking a highly skilled Customer Service Representative to join our team. As a Client Service Partner, you will be responsible for working with clients to take and fulfill orders, as well as managing a portfolio of domain names.Key ResponsibilitiesBuilding and maintaining client relationships by providing excellent...

  • Customer Service Representative

    1 month ago

    Wilmington, Delaware, United States Savers | Value Village Full time

    Job Title: Customer Service RepresentativeCompany Overview:Savers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. Our mission is to redirect billions of...

  • Customer Service Representative

    1 month ago

    Wilmington, Delaware, United States Connie Barba - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual with excellent communication skills? Do you enjoy working with the public and providing prompt, accurate, and friendly service? If so, we may have the perfect opportunity for you as a Customer Service Representative with Connie Barba - State Farm Agent.As a Customer Service Representative, you will be...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States Staffing Now Full time

    Job Summary:Staffing Now is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our sales team, you will be responsible for processing orders and quotes for products and samples. Your strong communication skills and attention to detail will enable you to effectively inform customers of unit prices, shipping dates, and...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States Innova Solutions Full time

    At Innova Solutions, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our client support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide complex analytics and reporting services to improve and automate client processing...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States Innova Solutions Full time

    Job Title: Customer Service RepresentativeAt Innova Solutions, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide complex analytics and reporting services to improve and...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States State of Oklahoma Full time

    Job SummaryAs a Customer Service Representative with the State of Oklahoma, you will be responsible for providing exceptional customer service to internal and external customers. This role involves establishing contact with customers, providing information or assistance, and directing requests to those who can provide the service.Key...

  • Customer Service Representative

    1 month ago

    Wilmington, Delaware, United States Connie Barba - State Farm Agency Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Connie Barba - State Farm Agency. This role is ideal for someone who is passionate about delivering exceptional customer experiences and has a talent for building strong relationships.Key ResponsibilitiesProvide prompt and...

  • Customer Service Representative

    1 month ago

    Wilmington, Delaware, United States DB Roberts Full time

    Job SummaryThe primary objective of this role is to provide essential support to the Inside Sales Staff and Branch Management Team, while developing a deep understanding of our business operations.This position is responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall support of important...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States DEXSTA FEDERAL CREDIT UNION Full time

    Job Summary:As a Customer Service Representative at DEXSTA Federal Credit Union, you will be responsible for providing exceptional service to our members while processing transactions and answering questions. This role requires a strong focus on customer satisfaction, attention to detail, and the ability to work in a fast-paced environment.Key...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States Planet Fitness - NCSC Choquette Group Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States Murtech Full time

    Job OverviewMurtech is seeking a highly skilled Customer Service Representative to join our team. As an Outbound Customer Service Representative, you will be responsible for providing exceptional customer service to our members through various communication channels.Key ResponsibilitiesRespond to inbound calls and initiate outreach efforts to conduct...

Customer Service Representative

1 month ago

Wilmington, Delaware, United States JobRialto Full time
Job Summary:

As a Customer Service Representative at JobRialto, you will be the primary point of contact for external customers, distributors, and internal stakeholders. Your role will involve proactively interacting with customers to resolve issues, develop in-depth knowledge of assigned customers, and ensure that customer requirements are met.

Key Responsibilities:

• Acts as primary customer interface for external customers, distributors, and internal stakeholders.
• Proactively interacts with customers to resolve issues and develop in-depth knowledge of assigned customers.
• Develops and maintains knowledge of customer roles and responsibilities, internal relationships, and decision-makers.
• Interacts with broader network of Internal Client Partners to ensure customer requirements are met.
• Receives and processes all types of customer orders, including complex and export orders.
• Responsible for management of consignment stock, including fill-up, inventory management, invoicing, count, and reconciliation.
• Processes customer complaints and returns according to Complaint Management process and return policies.
• Identifies need for extra information to enable thorough complaint analysis.
• Performs quality control checks and takes corrective actions.
• Actively monitors open orders to ensure timely deliveries.
• Follows desk procedures/policies in compliance with QS 9000, ISO, and/or other Quality System requirements.

Optional Responsibilities (depending on BU requirements):

• Performs standard Customer Master Data Maintenance activities following defined procedures and guidelines.
• Performs limited Master Data entries related to Materials, Transfer pricing, customer prices, and GTS.
• Receives, corrects, and processes complex orders shipped between regions or plants.
• Has understanding of cash collection process, including credit hold next steps/actions.
• Resolves open credit issues with customers and issues invoice adjustments and other debits/credits.
• Performs active follow-up on sales versus forecast and interacts with customers to get better understanding of variations.
• Supports Sales by providing detailed input/reports on sales volumes by account.

Requirements:

• High School education.