Customer Service Representative
4 weeks ago
As a Customer Service Representative at DEXSTA Federal Credit Union, you will be responsible for providing exceptional service to our members while processing transactions and answering questions. This role requires a strong focus on customer satisfaction, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
• Process member transactions, including deposits, withdrawals, loan payments, and transfers
• Provide accurate and timely information to members regarding their accounts and services
• Cross-sell credit union products and services to meet members' needs
• Maintain a clean and organized workspace, adhering to credit union policies and procedures
• Collaborate with other team members to achieve departmental goals and objectives
Requirements:
• High school diploma or equivalent required
• Cash handling experience and customer service skills preferred
• Ability to work in a team environment and adapt to changing priorities
• Strong communication and problem-solving skills
What We Offer:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
About Us:
DEXSTA Federal Credit Union is a not-for-profit financial institution dedicated to serving our members and the community. We are committed to providing exceptional service, innovative products, and a positive work environment. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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