Telecommunications Account Associate

4 weeks ago


Louisville, Kentucky, United States AI Group Full time
Job Description

At AI Group, we are seeking a skilled Telecommunications Account Associate to join our team. As a Telecommunications Account Associate, you will be responsible for building strong relationships with clients, discovering their product and service needs, and closing sales when necessary.

The ideal candidate will have a student mentality, be adaptable, and possess excellent communication skills. They will also be able to master all client product knowledge, up-sell additional products or services, and learn the full sales cycle.

Requirements of the Telecommunications Account Associate include a high school diploma or equivalent, 1-3 years of experience in sales, customer service, or a related field.

Key Responsibilities:

  • Follow up directly with client-provided leads to build strong relationships and close sales.
  • Ensure all CDC safety and client compliance guidelines are followed when interacting with customers.
  • Maintain a sense of professionalism when working with customers.
  • Master all client product knowledge to answer customer questions.
  • Up-sell additional products or services that customers may need or want.
  • Learn the full sales cycle and ensure each closed sale is completed with accuracy.
  • Keep a detailed record of all customer interactions and their outcomes.


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