Miami AV Operations Director
7 days ago
Mills James, a leading provider of audiovisual services, is seeking a dynamic AV Operations Director to join its expanding Hospitality AV team in Miami, Florida. As a key member of the team, you will oversee the day-to-day audiovisual operations at a prestigious hotel property, ensuring seamless event execution and exceptional client satisfaction.
The ideal candidate will possess strong leadership skills, exceptional customer service, and a commitment to cost-efficient operations. Key responsibilities include managing AV setups for events, maintaining equipment, and leading a team of AV professionals.
Beyond the technical aspects, you will be responsible for building strong relationships with hotel clients, ensuring their AV needs are met for all events. Your excellent communication and professionalism will project a positive image of Mills James, fostering a collaborative and innovative work environment.
With a strong background in live events and hospitality AV, you will be well-equipped to implement and maintain best practices for billing and documentation, ensuring a smooth and efficient operation.
We offer a comprehensive benefits package, including AnthemERC health & wellness, dental and vision care, 401(k), and Roth 401(k), with company match. If you are a driven and customer-focused individual with a passion for delivering exceptional AV experiences, we encourage you to apply for this exciting opportunity in Miami.
**Estimated Salary:** $63,000 - $85,000 per year, depending on experience.
- **Operations Management:**
- • Supervise daily AV setup and breakdown for events and meetings.
- • Perform routine maintenance on AV equipment and manage inventory.
- • Ensure labor and equipment needs are met using internal or external resources.
- • Implement and maintain best practices for billing and documentation.
- • Project a positive image of Mills James through strong communication and professionalism.
- **Client and Vendor Relations:**
- • Build strong relationships with hotel clients, ensuring AV needs are met for all events.
- • Provide on-site support to ensure smooth AV operations during meetings and conferences.
- • Collaborate with vendors and internal teams to ensure top-tier service delivery.
- **Team Leadership and Development:**
- • Lead, mentor, and develop an AV team to deliver high-quality service.
- • Foster a collaborative and innovative work environment, focused on continuous improvement.
- • Implement training programs to ensure team members stay current on AV technologies.
Mills James is an Equal Opportunity Employer and welcomes applications from diverse candidates.
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