Director of Operations

3 days ago


Columbus, Ohio, United States P.F. Chang's Full time
Job Title: Director of Operations

At P.F. Chang's, we're seeking a seasoned leader to join our team as a Director of Operations. This key role will oversee multiple restaurants within a designated market, driving sales growth and ensuring operational excellence.

Key Responsibilities:
  • Operational Excellence: Lead guest-centric initiatives, ensure compliance with standards, and guide management in achieving financial targets.
  • Sales and Revenue Growth: Implement innovative sales strategies, conduct market analysis, and drive incremental sales through effective leadership.
  • Leadership and Strategic Oversight: Develop strategic plans, monitor performance metrics, mentor Operating Partners, and foster a culture of excellence.
  • Team Development and Support: Recruit, onboard, and train management teams, provide coaching and feedback, and resolve personnel issues.
Requirements:
  • Requires extensive experience in multi-restaurant leadership in a full-service restaurant company (casual, upscale casual, or fine dining).
  • Strong passion for delivering exceptional guest experiences with a guest-centric mindset.
  • Proven track record in driving sales growth and achieving KPIs.
  • Strong financial acumen and proficiency in POS and corporate software systems.
  • Excellent interpersonal communication, critical thinking, and emotional intelligence.
  • Prior experience in opening restaurants is strongly preferred.
Working Conditions:
  • Ability to stand, walk, and perform physical tasks for extended periods.
  • Travel up to 75% of the time and is remote (home-based) when not traveling.
Benefits:
  • Medical, Dental, Vision: Choose from multiple plans with coverage starting the 1st of the month following hire.
  • Flexible Spending and Health Savings Accounts: Pre-tax contributions for health and dependent care expenses.
  • Lucky Cat Card: Preloaded card for P.F. Chang's.
  • Paid Time Off: Generous paid time off, plus 11 paid holidays and 2 floating holidays.
  • Life Insurance and Disability: Company-paid life, AD&D, short-term and long-term disability insurance.
  • Retirement Plans: Retirement savings with a company match for eligible employees.
  • Parental Leave: 100% pay for up to 4 weeks for new parents.
Pay Range:

$130,000 - $145,000 base salary + quarterly and annual bonus incentive



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